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Call Recording


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I am struggling to work out why the automatic call recording doesn't seem to work.

 

I can see the files being generated however with a cisco handset the file size is too small and prob just a blank file, with eye bean we get a larger file, however when you try to play back windows media it says not supported code.

I can play back using Blaze meedia pro but all I get is half a second of white noise

regards

 

ok update

We have found that ext to ext now works, it seems the calls via the trunk dont' get recorded correctly

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