Bill H Posted March 7, 2011 Report Share Posted March 7, 2011 Snomone Free 2011-4.2.0.3950 (Win32) I created a Calling Card Account (88) and a Calling Card Trunk with Rates. From the Snomone book... To use the calling card account: 1. Call into the auto attendant from an outside phone. 2. Enter the calling card account number. 3. Enter the extension number. 4. Enter the PIN of the extension. 5. Enter the destination number. When calling the Auto Attendant from an outside phone it requests the Extension Number and I enter 88 (the Calling Card Account Number). The Auto Attendant responds with "This extension number does not exist" Did I miss something in the setup???? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 7, 2011 Report Share Posted March 7, 2011 Maybe a problem with mixing mailbox prefix up? All mailboxes start with 8. Maybe try to rename it to lets say 78 and see if that makes adifference? Quote Link to comment Share on other sites More sharing options...
Bill H Posted March 7, 2011 Author Report Share Posted March 7, 2011 Maybe a problem with mixing mailbox prefix up? All mailboxes start with 8. Maybe try to rename it to lets say 78 and see if that makes adifference? Thank you, that did the trick..... Quote Link to comment Share on other sites More sharing options...
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