andrewgroup Posted April 22, 2011 Report Share Posted April 22, 2011 since Snom phone can handle multiple incoming calls, when a phone is a member of a hunt group, does the hunt group know not to ring the phone where a member of the hunt group is already on a call? We have added CALL WAITING ALERTING to all phones to see if they get beeps. The owner of a business really hates VOICE MAIL, "REALLY", so we have crafted a hunt group with dual ring stages, to them go to an attendant and the client can choose to leave a message, or then we ring a different agent group. Should calls fall into the Bailout voice mail box the owner knows and becomes upset. The users within these groups say they watch the phones like a HAWK. So when a call comes missed, I think we can see a missed call in the actual snom phone logs. This is all somewhat confusing, but is there a setting on a SNOM phone to only allow 1 incoming call that Snomone will support too? Any input appreciated. Quote Link to comment Share on other sites More sharing options...
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