SFX Group Posted June 25, 2011 Report Share Posted June 25, 2011 (edited) Hi So i removed 3CX server, and put ONE free on, i managed to get 3CX soft phone to log in to ONE free at work same PC), however i seem to have an issue here... A - PC (with 3CX softphone) is XP64bit B - VMWare server is XP 32 bit with standard install (activated) for ONE free C - 2008 64bit with standard install (activated) for ONE free Heres the thing, i created 2 profiles in the 3CX software to connect to an extension "10", it connects perfect in the VMware version (, however says authentication failed in the 2008 64bit. Ive checked just about everything, i cant see why its doing this. Before you ask ALL firewalls are off. I did notice one thing, the DOMAIN has to be localhost (not sure why, bound to be something about an IP address issue). Ive posted both logs here (ive just thought, 2008 has IP version 6 as well, how do i manage this with regards ONE free???? (as a double check i tested this with a laptop (wireless) outside the VMware and 2008, it was identical, able to connected to the VMware system but not the 2008, he 2008 on all 3CX phones says "authentication failed", ive changed the passwords and its not that).. Machine C (Server 2008 64bit) - not working ...::: NOTE 22 lines down "SIP/2.0 403 Forbidden" why is this? / the working one says "SIP/2.0 401 Authentication Required" :::... [9] 2011/06/24 22:10:15: Last message repeated 8 times [5] 2011/06/24 22:10:15: SIP Rx udp:192.168.1.51:1450: REGISTER sip:192.168.1.63:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.51:1450;branch=z9hG4bK-d8754z-567d1f5004720001-1---d8754z-;rport Max-Forwards: 70 Contact: <sip:10@192.168.1.51:1450;rinstance=506182cd2df0da9f> To: "ashley"<sip:10@192.168.1.63:5060> From: "ashley"<sip:10@192.168.1.63:5060>;tag=65056966 Call-ID: ZDUxMGYxOWI3NzYzYzUyNjdjMDRjZDM3YTM3YTQ2Y2U. CSeq: 1 REGISTER Expires: 120 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE Supported: replaces User-Agent: 3CXPhone 6.0.19548.0 Content-Length: 0 [9] 2011/06/24 22:10:15: Resolve 6: aaaa udp 192.168.1.51 1450 [9] 2011/06/24 22:10:15: Resolve 6: a udp 192.168.1.51 1450 [9] 2011/06/24 22:10:15: Resolve 6: udp 192.168.1.51 1450 [5] 2011/06/24 22:10:15: SIP Tx udp:192.168.1.51:1450: SIP/2.0 403 Forbidden Via: SIP/2.0/UDP 192.168.1.51:1450;branch=z9hG4bK-d8754z-567d1f5004720001-1---d8754z-;rport=1450 From: "ashley" <sip:10@192.168.1.63:5060>;tag=65056966 To: "ashley" <sip:10@192.168.1.63:5060>;tag=8f5a7a51bf Call-ID: ZDUxMGYxOWI3NzYzYzUyNjdjMDRjZDM3YTM3YTQ2Y2U. CSeq: 1 REGISTER User-Agent: snom-PBX/2011-4.2.0.3981 Content-Length: 0 Machine B (VMWARE) - working [5] 2011/06/24 22:08:22: SIP Rx udp:192.168.1.51:1346: REGISTER sip:192.168.1.108:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.51:1346;branch=z9hG4bK-d8754z-831b9b0eab6dd640-1---d8754z-;rport Max-Forwards: 70 Contact: <sip:10@192.168.1.51:1346;rinstance=1853a31808249810> To: "ashley"<sip:10@192.168.1.108:5060> From: "ashley"<sip:10@192.168.1.108:5060>;tag=245c3516 Call-ID: NGQxMmUyMDcxYzczOTkzODVkMDUzNTFlYzExZGQyYjU. CSeq: 1 REGISTER Expires: 120 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE Supported: replaces User-Agent: 3CXPhone 6.0.19548.0 Content-Length: 0 [9] 2011/06/24 22:08:22: Resolve 174: aaaa udp 192.168.1.51 1346 [9] 2011/06/24 22:08:22: Resolve 174: a udp 192.168.1.51 1346 [9] 2011/06/24 22:08:22: Resolve 174: udp 192.168.1.51 1346 [5] 2011/06/24 22:08:22: SIP Tx udp:192.168.1.51:1346: SIP/2.0 401 Authentication Required Via: SIP/2.0/UDP 192.168.1.51:1346;branch=z9hG4bK-d8754z-831b9b0eab6dd640-1---d8754z-;rport=1346 From: "ashley" <sip:10@192.168.1.108:5060>;tag=245c3516 To: "ashley" <sip:10@192.168.1.108:5060>;tag=f832eebba0 Call-ID: NGQxMmUyMDcxYzczOTkzODVkMDUzNTFlYzExZGQyYjU. CSeq: 1 REGISTER User-Agent: snom-PBX/2011-4.2.0.3981 WWW-Authenticate: Digest realm="192.168.1.108",nonce="01bdcfc52c8a22f0892052272db346b7",domain="sip:192.168.1.108:5060",algorithm=MD5 Content-Length: 0 [5] 2011/06/24 22:08:22: SIP Rx udp:192.168.1.51:1346: REGISTER sip:192.168.1.108:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.51:1346;branch=z9hG4bK-d8754z-3401f34dbb2cd511-1---d8754z-;rport Max-Forwards: 70 Contact: <sip:10@192.168.1.51:1346;rinstance=1853a31808249810> To: "ashley"<sip:10@192.168.1.108:5060> From: "ashley"<sip:10@192.168.1.108:5060>;tag=245c3516 Call-ID: NGQxMmUyMDcxYzczOTkzODVkMDUzNTFlYzExZGQyYjU. CSeq: 2 REGISTER Expires: 120 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE Supported: replaces User-Agent: 3CXPhone 6.0.19548.0 Authorization: Digest username="10",realm="192.168.1.108",nonce="01bdcfc52c8a22f0892052272db346b7",uri="sip:192.168.1.108:5060",response="8ce07deb2b0bbdb51cb6ce51e99c941d",algorithm=MD5 Content-Length: 0 [9] 2011/06/24 22:08:22: Resolve 175: aaaa udp 192.168.1.51 1346 [9] 2011/06/24 22:08:22: Resolve 175: a udp 192.168.1.51 1346 [9] 2011/06/24 22:08:22: Resolve 175: udp 192.168.1.51 1346 [5] 2011/06/24 22:08:22: SIP Tx udp:192.168.1.51:1346: SIP/2.0 200 Ok Via: SIP/2.0/UDP 192.168.1.51:1346;branch=z9hG4bK-d8754z-3401f34dbb2cd511-1---d8754z-;rport=1346 From: "ashley" <sip:10@192.168.1.108:5060>;tag=245c3516 To: "ashley" <sip:10@192.168.1.108:5060>;tag=f832eebba0 Call-ID: NGQxMmUyMDcxYzczOTkzODVkMDUzNTFlYzExZGQyYjU. CSeq: 2 REGISTER Contact: <sip:10@192.168.1.51:1346;rinstance=1853a31808249810>;expires=120 Date: Sat, 25 Jun 2011 02:08:22 GMT Content-Length: 0 [5] 2011/06/24 22:08:22: SIP Rx udp:192.168.1.51:1346: SUBSCRIBE sip:10@192.168.1.108:5060;transport=UDP SIP/2.0 Via: SIP/2.0/UDP 192.168.1.51:1346;branch=z9hG4bK-d8754z-b8029f58e47fcc55-1---d8754z-;rport Max-Forwards: 70 Contact: <sip:10@192.168.1.51:1346;rinstance=1853a31808249810> To: "ashley"<sip:10@192.168.1.108:5060> From: "ashley"<sip:10@192.168.1.108:5060>;tag=692cdd51 Call-ID: NTZlMjliOTViODRlNjcyODM4NjZhNWE3ZDRjZDhiNDk. CSeq: 1 SUBSCRIBE Expires: 120 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE Supported: replaces User-Agent: 3CXPhone 6.0.19548.0 Event: message-summary Content-Length: 0 [9] 2011/06/24 22:08:22: Resolve 176: aaaa udp 192.168.1.51 1346 [9] 2011/06/24 22:08:22: Resolve 176: a udp 192.168.1.51 1346 [9] 2011/06/24 22:08:22: Resolve 176: udp 192.168.1.51 1346 [5] 2011/06/24 22:08:22: SIP Tx udp:192.168.1.51:1346: SIP/2.0 401 Authentication Required Via: SIP/2.0/UDP 192.168.1.51:1346;branch=z9hG4bK-d8754z-b8029f58e47fcc55-1---d8754z-;rport=1346 From: "ashley" <sip:10@192.168.1.108:5060>;tag=692cdd51 To: "ashley" <sip:10@192.168.1.108:5060>;tag=3738a02402 Call-ID: NTZlMjliOTViODRlNjcyODM4NjZhNWE3ZDRjZDhiNDk. CSeq: 1 SUBSCRIBE User-Agent: snom-PBX/2011-4.2.0.3981 WWW-Authenticate: Digest realm="192.168.1.108",nonce="9fc02c68fe7558ceaf2c3d6182094555",domain="sip:10@192.168.1.108:5060;transport=UDP",algorithm=MD5 Content-Length: 0 [5] 2011/06/24 22:08:22: SIP Rx udp:192.168.1.51:1346: SUBSCRIBE sip:10@192.168.1.108:5060;transport=UDP SIP/2.0 Via: SIP/2.0/UDP 192.168.1.51:1346;branch=z9hG4bK-d8754z-cd005311e23c370e-1---d8754z-;rport Max-Forwards: 70 Contact: <sip:10@192.168.1.51:1346;rinstance=1853a31808249810> To: "ashley"<sip:10@192.168.1.108:5060> From: "ashley"<sip:10@192.168.1.108:5060>;tag=692cdd51 Call-ID: NTZlMjliOTViODRlNjcyODM4NjZhNWE3ZDRjZDhiNDk. CSeq: 2 SUBSCRIBE Expires: 120 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE Supported: replaces User-Agent: 3CXPhone 6.0.19548.0 Authorization: Digest username="10",realm="192.168.1.108",nonce="9fc02c68fe7558ceaf2c3d6182094555",uri="sip:10@192.168.1.108:5060;transport=UDP",response="61ac6dc7b75015d25c3237e03af65032",algorithm=MD5 Event: message-summary Content-Length: 0 [6] 2011/06/24 22:08:22: Sent MWI notification "" to user 10@localhost [9] 2011/06/24 22:08:22: Resolve 177: aaaa udp 192.168.1.51 1346 [9] 2011/06/24 22:08:22: Resolve 177: a udp 192.168.1.51 1346 [9] 2011/06/24 22:08:22: Resolve 177: udp 192.168.1.51 1346 [5] 2011/06/24 22:08:22: SIP Tx udp:192.168.1.51:1346: SIP/2.0 200 Ok Via: SIP/2.0/UDP 192.168.1.51:1346;branch=z9hG4bK-d8754z-cd005311e23c370e-1---d8754z-;rport=1346 From: "ashley" <sip:10@192.168.1.108:5060>;tag=692cdd51 To: "ashley" <sip:10@192.168.1.108:5060>;tag=3738a02402 Call-ID: NTZlMjliOTViODRlNjcyODM4NjZhNWE3ZDRjZDhiNDk. CSeq: 2 SUBSCRIBE Contact: <sip:192.168.1.108:5060;transport=udp> Date: Sat, 25 Jun 2011 02:08:22 GMT Expires: 119 Content-Length: 0 [9] 2011/06/24 22:08:22: Resolve 178: url sip:10@192.168.1.51:1346;rinstance=1853a31808249810 [9] 2011/06/24 22:08:22: Resolve 178: udp 192.168.1.51 1346 [5] 2011/06/24 22:08:22: SIP Tx udp:192.168.1.51:1346: NOTIFY sip:10@192.168.1.51:1346;rinstance=1853a31808249810 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.108:5060;branch=z9hG4bK-df157ce76086b5f0d2815c80d338fca5;rport From: "ashley" <sip:10@192.168.1.108:5060>;tag=3738a02402 To: "ashley" <sip:10@192.168.1.108:5060>;tag=692cdd51 Call-ID: NTZlMjliOTViODRlNjcyODM4NjZhNWE3ZDRjZDhiNDk. CSeq: 25884 NOTIFY Max-Forwards: 70 Contact: <sip:192.168.1.108:5060;transport=udp> Event: message-summary Subscription-State: active;expires=135 Content-Type: application/simple-message-summary Content-Length: 58 Messages-Waiting: no Message-Account: sip:810@localhost [5] 2011/06/24 22:08:22: SIP Rx udp:192.168.1.51:1346: SIP/2.0 200 OK Via: SIP/2.0/UDP 192.168.1.108:5060;branch=z9hG4bK-df157ce76086b5f0d2815c80d338fca5;rport=5060 Contact: <sip:10@192.168.1.51:1346;rinstance=1853a31808249810> To: "ashley"<sip:10@192.168.1.108:5060>;tag=692cdd51 From: "ashley"<sip:10@192.168.1.108:5060>;tag=3738a02402 Call-ID: NTZlMjliOTViODRlNjcyODM4NjZhNWE3ZDRjZDhiNDk. CSeq: 25884 NOTIFY User-Agent: 3CXPhone 6.0.19548.0 Content-Length: 0 LAST the 2008 server is port 8080 and 8443 for HTTPS, this is the only other difference.... Many Thanks Ashley Edited June 25, 2011 by SFX Group Quote Link to comment Share on other sites More sharing options...
SFX Group Posted June 25, 2011 Author Report Share Posted June 25, 2011 UPDATE Extension 11 is fine, this was extention 10 playing up.... so before i delete it, why is it not letting me in? spent a good few hours, cant find anything in any log files about this? how do i check why extension 10 will not allow this softphone to log in? (there the same passwords, i set them both). Many Thanks Ashley Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 27, 2011 Report Share Posted June 27, 2011 Can you verify if the "Extension->Registration:Trusted IP Addresses" is set on that extension? Quote Link to comment Share on other sites More sharing options...
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