samfiller Posted September 14, 2011 Report Share Posted September 14, 2011 My question is inbound handling: From what I understand there are two ways to route an inbound call. One is via an Alias on the extension matching the DID that is being called. The second way is in the trunk setup, setup "Send call to extension:" either putting an extension in there or by using Regular Expressions for a simple example !(8005551212)!800 !(2121234567)!800 I am having some issues that would take a very long time to explain (calls going to the wrong extension..) A solution for me would be to be able to create a document for example DID.xml and in the document list 100 DID in this format: !(8005551212)!800 !(2121234567)!800 etc......... and some how program on all my trunks by Send call to extension: DID.xml . In short have one global list that no matter what trunk this DID hits the system via it will use the global mapping to go to the correct extension. Alias's would probably work but it gets way to messy when you are dealing with lots of DID's. Any help would be greatly appreciated. While I am posting a side question is there a way for the PBX to dip into CNAME? or in order to have CNAME your provider needs to send the DID with the CNAME. Quote Link to comment Share on other sites More sharing options...
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