yoyo Posted September 18, 2011 Report Share Posted September 18, 2011 Hi, I just upgraded to the latest snomone version 2011-4.2.1.4025. Now I can not access the phone's admin menu -- even though I have logged in using the admin user/password - set in the snomone. What can I do to be able to access it? Thank you! Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 19, 2011 Report Share Posted September 19, 2011 If you have file system access, you can always sneek into the domains directory and view the XML. There you find the domain admin PIN which you need to go from admin to user mode. Or you can change the template for the phones, and set the admin mode to "off" and after the next reboot the phone will be in admin mode again. It was suppsed to be a feature to keep users from screwing up the phones and then call support (looking as innocent as possible). Quote Link to comment Share on other sites More sharing options...
yoyo Posted September 19, 2011 Author Report Share Posted September 19, 2011 "There you find the domain admin PIN which you need to go from admin to user mode." The admin PIN is all digits - I assume it is not the admin web login password. I tried entering the PIN when I login to the phone's web interface, it fails authentication. Where do I enter this PIN? btw, I did add a custom xml config, and it worked as well. thank you Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 19, 2011 Report Share Posted September 19, 2011 Yea the PIN should be on the keypad on the phone. IMHO it is all a little screwed up, PIN should be only on the keypad, never in the web interface but it seems the phone guys have a different opinion. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.