Bart Posted October 18, 2011 Report Share Posted October 18, 2011 Is it possible to change the Caller ID (CLIP or CID or what is it called?) to something else within the IVR SOAP-call? We would like to create a system that would look up the FROM phone number in our client-database and that would then change the Caller ID to the name of the client that is calling. That way the phones should display this name and the operator instantly knows who is calling. Quote Link to comment Share on other sites More sharing options...
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