snom Canada Posted December 9, 2007 Report Share Posted December 9, 2007 Hello, Warning, a major issue is ATTACKING all are phone at this moment. 6.5.15 update on a Snom 360 has no voice when you make the call. When receiving the call everything ok. PBXNSIP vewrsion 1.5.2.10a downgrade to 6.5.8 now ok... but white noise might come back. 6.5.10 ok also automatic update did scrap all the phone we have. need 6.5.12 and 6.5.10 firmware (snom provide only 6.5.13 and 6.5.15) URGENT solution is needed. no other phone has it (GRANDSTREAM, AASTRA) regards, Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 9, 2007 Report Share Posted December 9, 2007 White noise is usually caused by SRTP problems. Try turning it off on the phone and the PBX. Quote Link to comment Share on other sites More sharing options...
snom Canada Posted December 9, 2007 Author Report Share Posted December 9, 2007 White noise is usually caused by SRTP problems. Try turning it off on the phone and the PBX. we do not have white noise issue, we have no audio/nothing on all call we do. call we receive the audio is back/ok. pbxnsip 1.5.2.10a on windows2000 server (running for more than 18 months.) broken firmware : 6.5.13 6.5.15 working firmware : 6.5.8 6.5.9 beta 6.5.10 (snom320) 7.1.30 (snom 360) Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 10, 2007 Report Share Posted December 10, 2007 One-way audio can also be caused by SRTP - if the MAC "signature" does not match then the PBX will discard the message. You'll see a message like "Dropped ... SRTP packets with wrong MAC" on log level 4 in the media log category. Quote Link to comment Share on other sites More sharing options...
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