SFX Group Posted November 13, 2011 Report Share Posted November 13, 2011 Hi I have SNOM one and SNOM 360, i upgraded the firwmware to v8.4.32 via the website details, then i changed the Provision URL to http://myipaddress/snom360/snom360.php?mac={mac} which has rolled the firmware back to v8.4.18 (after a few reboots) So how do i upgrade SNOM one firmware files for these phones? cant find any update buttons in SNOM one. Quote Link to comment Share on other sites More sharing options...
Steve B Posted November 14, 2011 Report Share Posted November 14, 2011 Hi I have SNOM one and SNOM 360, i upgraded the firwmware to v8.4.32 via the website details, then i changed the Provision URL to http://myipaddress/snom360/snom360.php?mac={mac} which has rolled the firmware back to v8.4.18 (after a few reboots) So how do i upgrade SNOM one firmware files for these phones? cant find any update buttons in SNOM one. It sounds like your Pnp address on the PBX is set to the older firmware: To make sure: 1. On the PBX, you should have changed the "Admin/Settings/PnP" snom 360 firmware path to the link http://provisioning.snom.com/download/fw/snom360-8.4.32-SIP-f.bin (as per download link on snom firmware website.) 2. On the phone, the provisioning URL should be http://myipaddress/snom360/snom360.htm . You should be able to access this address from a web browser on the same network as the phone. Quote Link to comment Share on other sites More sharing options...
SFX Group Posted November 15, 2011 Author Report Share Posted November 15, 2011 1. On the PBX, you should have changed the "Admin/Settings/PnP" snom 360 firmware path to the link http://provisioning.snom.com/download/fw/snom360-8.4.32-SIP-f.bin (as per download link on snom firmware website.) Done and working... 2. On the phone, the provisioning URL should be http://myipaddress/snom360/snom360.htm . You should be able to access this address from a web browser on the same network as the phone. Done, also working. Is there a managemnet tool from SNOM for all there phones? I assume not as not found one, by people like HP have management tools for there printers and think client, i assume SNOM would as well for there phones... Quote Link to comment Share on other sites More sharing options...
Steve B Posted November 15, 2011 Report Share Posted November 15, 2011 Done and working... Done, also working. Is there a managemnet tool from SNOM for all there phones? I assume not as not found one, by people like HP have management tools for there printers and think client, i assume SNOM would as well for there phones... I assume the phone is working correctly then or is it still having the same problem? The management tool would be nice, but probably not easily done considering most of the phones I have installed have dynamic IPs and can be anywhere in the world talking to the PBX. I think it was a big step forward when I found snomONE was able to auto provision so easily. You can edit all the phone PNP template files and button layouts through the snomONE GUI so that all your phones act the way you want. I can go to the list of accounts and see if the account is registered, if the phone is on the same network or has a staic IP I can log into it from the account list page. I really like being able to remote into the PBX and change the firmware locations on the PnP page and then just call the customer and have them reboot the phones. I can literally install the PBX software (Or soho), upload my base config for the PBX, setup the trunk, deploy 5 or 6 phones and have the whole system operational in under 2 hours. Bigger and more demanding clients do take longer of course Quote Link to comment Share on other sites More sharing options...
SFX Group Posted November 15, 2011 Author Report Share Posted November 15, 2011 I assume the phone is working correctly then or is it still having the same problem? Yes it is, thanks... SNOM one isnt bad, i do agree i like seing if someone is logged in. I am using this in my house, however as a network specialist i am interested to see how VOIP layout works. I am having issues with that to see on which button but as you said this is a template thing, ive not played with this yet. I know the soft Directory button doesnt show anything, i am sure this is a template thing. Quote Link to comment Share on other sites More sharing options...
Steve B Posted November 15, 2011 Report Share Posted November 15, 2011 I am having issues with that to see on which button but as you said this is a template thing, ive not played with this yet. I know the soft Directory button doesnt show anything, i am sure this is a template thing. If you are using the PBX software and not the SoHo appliance (If it is the SoHo appliance, its under the email tab), go to "Admin/Web Page Control/Templates" (http://YourPbxIp/reg_texts.htm) In the drop down menu, select snom_3xx_phone.xml, this is the XML file that controls what settings snomONE sets on that phone. On the phone you can see your current settings in the settings.xml page (http://YourPhoneIP/settings.xml) I save my edited snom_3xx_phone.xml to my computer so I can always upload a good consistent xml file for the ease of dealing with customers. I can A BIG NOTE: Always make sure the provisioning parameters, under Domain/settings (at the bottom) has the username, password, and PIN set to something you will remember. The Username and Password let you log into the phone, and if you want to get to the advanced settings of the phone, you will need the PIN and enter it under advanced on the phone. If you haven't set it, do it and reboot the phone so the new settings will take effect. I can send you my xml file if you want to look at what I have done. Quote Link to comment Share on other sites More sharing options...
Steve B Posted November 15, 2011 Report Share Posted November 15, 2011 Done and working... Done, also working. Is there a managemnet tool from SNOM for all there phones? I assume not as not found one, by people like HP have management tools for there printers and think client, i assume SNOM would as well for there phones... Whoops the provision URL on the phone should be http://pbxipaddress/prov/snom360.htm Can a moderator change that for me I need to proof read my posts more. Quote Link to comment Share on other sites More sharing options...
SFX Group Posted November 15, 2011 Author Report Share Posted November 15, 2011 Whoops the provision URL on the phone should be http://pbxipaddress/prov/snom360.htm Thats odd, as the one you gave above worked, well at least it looks like it as it got the new firmware! Quote Link to comment Share on other sites More sharing options...
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