Strange ring tone behaviour on outdials

[J-TEL]

Hi,

we have a SnomOne Yellow over a patton gateway.

On making an outdial, our telephones did not play a normal ringtone.

The patton gateway is signalling correctly the "RINGING".

On calling a mobile phone, no ring tone is played, on calling a national number there are three tones, then a little pause.

On calling another subscriber, no tone is played.

Some ideas?

Best regards

Chris

[pbx support]

I assume depending on who is playing the ringback, you are seeing different issues. On the PBX under the trunk, there is a setting called "force local ringback". If you set that then PBX will play the ringback to the caller.

[J-TEL]

I assume depending on who is playing the ringback, you are seeing different issues. On the PBX under the trunk, there is a setting called "force local ringback". If you set that then PBX will play the ringback to the caller.

 

OK, thanks for that answer, this will work.

But the media should be send from the gateway so I will have to look forward this.