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Posted

Hello,

 

We are using netborder express (a200 analog) on snom one plus. We can't get caller id information on incoming calls. We have FCT analog cellular gateways connected to sangoma ports. I already tried to connect analog phone to fct directly, and i can see caller id on the analog phone. Also when we connect these FCTs to another systems like Alcatel-Lucent OmniPCX Office, caller id is working fine. You can find the information about FCT in the link below.

 

http://www.multitek.com.tr/sayfa_goster.asp?dil=en-us&sayfa=216

 

Log file i got from sangoma is in the attachment. I already talked with sangoma support and they said that i have to talk with provider :/

 

Can you please help us in this case?

sangoma.txt

Posted

if your unit is sending the CID and sangoma does not detect it, I would open a ticket with the vendor and sangoma and extract the logs from your "FCT analog cellular gateway"

 

Even before sangoma generates the invite they're getting the following.

 

sip.out.requestUri=sip:199@127.0.0.1:5060

sip.out.from.uri=sip:unknown-ani@127.0.0.1:5066

sip.out.from.displayName=

sip.out.transport=udp

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