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With the polycoms, if you blind transfer a call, the person you're transfering it to see's the external persons number as if it's coming straight to them - that's good. However for an attended transfer, after the initial conversation with the person who's transfering the call to you the call continues as if you're taking to them; the display doesn't change to reflect you're now talking to the external party.

 

Is there any way to make it do this? From memory, the snoms do it, so I'm assuming it's a polycom quirk as opposed to pbxnsip. What would I be looking for in the polycom documentation?

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