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ACDAvailable and CallingCardLogin Soap Message (PBXnSIP v1.5.x)


intParse (Medisys)
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I am trying to find what params/soap message to send after receiving an ACDAvailable and CallingCardLogin soap message on PBXnSIP v1.5.xx?

 

I have tried to reply with an IVROutput like message but didn't work.

 

Any help greatly appreciated.

 

Thanks.

 

An ACDAvailable soap messsage has these params: {CallID, From, To, Queue, Agent}

 

A CallingCardLogin soap messsage has these params: {CallID, From, To, Account}

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An ACDAvailable soap messsage has these params: {CallID, From, To, Queue, Agent}

 

The PBX processes "ACDRoute" responses. The parameters are {CallID, Destination}. The Destination field contains the number where the call should be routed to.

 

A CallingCardLogin soap messsage has these params: {CallID, From, To, Account}

 

That is a longer story. There is a three-stage process to initiate and terminate the call. This should actually be pretty much the same as in version 2.0, so the information on the Wiki should apply.

 

Is it an option to move to version 2.0?

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The PBX processes "ACDRoute" responses. The parameters are {CallID, Destination}. The Destination field contains the number where the call should be routed to.

That is a longer story. There is a three-stage process to initiate and terminate the call. This should actually be pretty much the same as in version 2.0, so the information on the Wiki should apply.

 

Is it an option to move to version 2.0?

 

Thank you so much. Unfortunately a move to 2.0 is not an option, yet. The project was started in the early days of PBXnSIP and currently the client does not wish to upgrade, although we are tying to convince them.

 

Thanks again.

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