SFX Group Posted June 21, 2012 Report Share Posted June 21, 2012 Hi I have SNOM ONE running on Windows 2008R2 x64, works fine, records everything, however recordings are being deleted, the directory is still there but the recordings are not, it appears . We know this is happening as if there's a complaint we copy the recoding, we have copies but the originals have gone, is this SNOM ONE? as we are 90% certain its not Windows as nothing else ever vanishing from the system, we are going to look at the backup to attempt to see what's going on. Going to have some major issues as these recordings are going to be needed… It appears to be faily random, we cant tell why... Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 21, 2012 Report Share Posted June 21, 2012 There is a setting "Admin->Setting: Delete the call recording files along with the CDRs:". If that is set to "yes", there is a possibility that the recordings are deleted along with the CDRs. Quote Link to comment Share on other sites More sharing options...
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