Multiple trunks not routing to different extensions

[nasman]

Hi All,

 

I am using 2011-4.5.0.1050 Coma Berenicids (Win64)

 

I have a silly problem that is causing me to tear my hair out.

 

I have multiple SIP gateways - all tied to a specific number. (They are Gradwell numbers)

 

We point them from our voip provider to the Snom One in the following manner:(They are all form one provider)

 

sip:0203XXXXXXX@216.X.X.X

sip:0208XXXXXXXX@216.X.X.X etc

 

The numbers all have 11 digits.

 

The Snom One refuses to recognise them as different and send them to the required extensions??

If I disable them and leave just one (could be any of them) - it behaves as it should routing to the correct extension.

 

I know I am doing something blaringly wrong - I have already spent the whole day on this...

 

Please - Any help would be appreciated.

 

Thanks

NAS

[nasman]

AS you can see below it routes eveything to Domain trunk 02088383007 - Agent Group 4

 

[5] 2012/08/07 18:29:50: Identify trunk (domain name match) 5

[8] 2012/08/07 18:29:50: To is <sip:442031376828@109.239.96.133;user=phone>, user 0, domain 1

[8] 2012/08/07 18:29:50: Send call to extension ERE returned 72

[5] 2012/08/07 18:29:50: Domain trunk 02088383007 - Agent Group 4@216.239.213.28 sends call to 72 in domain 216.239.213.28

[5] 2012/08/07 18:31:41: Identify trunk (domain name match) 5

[8] 2012/08/07 18:31:41: To is <sip:442071833288@212.11.94.170;user=phone>, user 0, domain 1

[8] 2012/08/07 18:31:41: Send call to extension ERE returned 72

[5] 2012/08/07 18:31:41: Domain trunk 02088383007 - Agent Group 4@216.239.213.28 sends call to 72 in domain 216.239.213.28

[8] 2012/08/07 18:31:48: Trunk 5: no need to send discover message

[0] 2012/08/07 18:31:48: load: Index domain not set, check {ssi load domains} in dom_trunk_edit.htm

[0] 2012/08/07 18:32:55: load: Index domain not set, check {ssi load domains} in dom_trunks.htm

[5] 2012/08/07 18:33:54: Identify trunk (domain name match) 5

[8] 2012/08/07 18:33:54: Trunk: Check if the call to +442088383007 comes from the cell phone 07710463498

[8] 2012/08/07 18:33:54: To is <sip:442088383007@lon-1.e164.org.uk;user=phone>, user 0, domain 1

[8] 2012/08/07 18:33:54: Send call to extension ERE returned 72

[5] 2012/08/07 18:33:54: Domain trunk 02088383007 - Agent Group 4@216.239.213.28 sends call to 72 in domain 216.239.213.28

[8] 2012/08/07 18:34:44: Trunk 5: no need to send discover message

[8] 2012/08/07 18:34:56: Trunk 2: no need to send discover message

[5] 2012/08/07 18:35:03: Identify trunk (domain name match) 5

[8] 2012/08/07 18:35:03: To is <sip:442031376828@109.239.96.133;user=phone>, user 0, domain 1

[8] 2012/08/07 18:35:03: Send call to extension ERE returned 72

[5] 2012/08/07 18:35:03: Domain trunk 02088383007 - Agent Group 4@216.239.213.28 sends call to 72 in domain 216.239.213.28

[Vodia PBX]

What did you put into the trunk setting "Send call to extension"? There is a wiki page on this topic, http://wiki.snomone.com/index.php?title=Routing_a_Call_to_the_Proper_Extension. Does that page help you?

[nasman]

Yes - That has helped - I removed the extension from - Send call to extension and added the ANI to the actual extensions

 

Thanks!