Keith Posted September 26, 2012 Report Share Posted September 26, 2012 Greetings, We're running Snom One on a MacMini in our small studio in Seattle. I am new to SIP Trunking and the deeper points of telephony, but have managed to get our system with 6 extensions and Auto Attendant doing all the fantastic things we needed like cell phone integration and VM as Email, etc. We are running it over our Comcast Business Class broadband connection (which typically clocks at over 30MBS down and 20MBS upstream and clean for packet loss and jitter). Broadvox is our SP trunk provider. Generally it all works great with the exception of the outbound audio which our callers say is often "choppy" with lots of small intermittent dropouts. Sometimes it's smooth as butter and other times close to untenable. No echo, no distortion -- just stuttered or choppy. Broadvox said they saw some serious RTP packet latency that could be the culprit. It seems to me that with the bandwidth we have and the rather straightforward network, that we should have no trouble sending out audio smoothly. Anyway, I've tried everything I know how to do and can't solve this problem so need someone knowledgeable to take a look I think. Does anyone have any 'AHA' ideas to solve the problem -- or possibly a reference to someone in the greater Seattle area that is good with SIP and Snom? Here's our system profile. (Oh, I also can't seem to figure out why we have "-25% Available File System Space". We've got tons of hard drive space available...) Thanks in advance! Version: 2011-18.104.22.1680 Coma Berenicids (MacOS) Created on: Apr 2 2012 12:05:17 License Status: snom ONE free License Duration: Permanent Additional license information: Extensions: 10/10 Accounts: 25/30 Upgrade: 01 01 2013 Working Directory: /Applications/snomONE/conf MAC Addresses: C42C032AEB58 C8BCC8E0CF02 DNS Servers: 192.168.0.2 22.214.171.124 126.96.36.199 CDRs: Duration(4d): trunk = 57, extension = 52, ivr = 64 Calls: Total 45/5, Active 0/0 Calls SIP packet statistics: Tx: 21195 Rx: 20699 Emails: Successful sent: 10 Unsuccessful attempts: 0 Available file system space: -25% Uptime: 2012/9/25 17:14:08 (uptime: 1 days 03:08:49) (41712 42817-0) WAV cache: 2 Number of HTTP sessions: Sessions: PAC=0, HTTP=1; Threads: SIP=3, HTTP=6 Domain Statistics: Total Domains: 1, Total Accounts: 25 Quote Link to comment Share on other sites More sharing options...
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