Pablo Posted October 10, 2012 Report Share Posted October 10, 2012 I want to create a scheduled (Day/Night) Service Flag that will automatically activate on the U.S. federal holidays listed on the U.S. Postal Service website ( http://about.usps.com/news/events-calendar/2012-federal-holidays.htm ) so I can link it to the Auto Attendant IVR and direct callers to a 'message only' holiday greeting. In setting up such a SF, I selected the Day/Night mode, but I'm confused as to what to type in the Description fields. After reading the wiki article on SFs ( http://wiki.snomone.com/index.php?title=Service_Flags#Setting_up_a_Service_Flag_Account ), it appears as though the SF will not be active if I type 1/2 1/16 2/20 5/28 7/4 9/3 10/8 11/12 11/22 12/25 into the Holidays field. Is that correct? If so, does that mean I have to manually type in every non-holiday date of the year into the Holidays field, e.g. 1/2 1/3 1/4 1/5 1/6 ... 12/31? Quote Link to comment Share on other sites More sharing options...
Vodia support Posted October 10, 2012 Report Share Posted October 10, 2012 That's correct you have to manually type the non holiday. Quote Link to comment Share on other sites More sharing options...
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