Great Office - Hummig KG Posted October 20, 2012 Report Share Posted October 20, 2012 Hello, I'm trying to install the SnomOne TAPI Software (64bit) on either Windows Small Business Server 2008 and Windows 7 Ultimat (x64) but on both machines I get the following error message after accepting the license, specifying the installation path and so on... "Snom ONE TAPI - There is a problem with this Windows Installer Package. A program run as a part of the setup did not finish as expected. Contact your support personnel or package vendor". I think this is not a problem of an defective download package as the Installer starts properly, asking me for accepting license and so on. What I've tried already but without success. - Checking file permission on the installation package (Full Access) - Installing out of C:\Program Files, e. g. C:\temp (same Behaviour) - Install on a different machine (same Behaviour) I can remember we had the same problem with the old PBXnSIP TAPI Software, but no solution... Any idea? Quote Link to comment Share on other sites More sharing options...
Great Office - Hummig KG Posted October 20, 2012 Author Report Share Posted October 20, 2012 Solved myself right now: Just install the Microsoft Visual C++ 2010 Redistributable Package (x64) before running Installation of SnomOne TAPI http://www.microsoft.com/de-de/download/confirmation.aspx?id=14632 Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 20, 2012 Report Share Posted October 20, 2012 Can you check if the TAPI software executable was installed? Usually it gets placed into "C:\Program Files\snom\snom ONE TAPI". Start a cmd and cd there. There is a program named installer.exe. Try to run it as "installer.exe /list". There should be listed snomone.tsp. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 20, 2012 Report Share Posted October 20, 2012 Oh, okay. Seems we posted at the same time. Thanks for the heads up, seems we have to include this in the next install build. Quote Link to comment Share on other sites More sharing options...
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