Bill H Posted November 12, 2012 Report Share Posted November 12, 2012 We have a remote extension that will initially register and then appears to not re-register. I looked at the registration area in the PBX and it shows the Dialogs Registered for the BLF buttons and the phone/extension too. Then after the registration times out the Dialogs for the buttons are still there (and will re-register) but the phone/extension drops out of registration. I have seen something similar to this before and have resolved it by placing the remote phone in the DMZ of its local LAN Router. This time I did that and it does not resolve the trouble. Also, why do the Dialogs for the buttons re-register but not the phone/extension? Thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 13, 2012 Report Share Posted November 13, 2012 My first though is that this phone got blacklisted. Especially when you have a lot of button subscriptions, the PBX receives a lot of requests that are not authorized, and then it blocks traffic from the address. Check out the access page in the admin mode. You can white-list the phone there; then this will not be your problem any more. Alternatively if this is a snom phone, consider using the buttons profile. Quote Link to comment Share on other sites More sharing options...
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