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Music on hold instead of IVR


Daniel IT-Stöd
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Scenario:

Customer wants the welcome message to play at the same time as phones are ringing, so if staff answers the message is "cut short".

Main number is connected to a hunt group and I've set the MoH wav.file to both domain default as well as the hunt group.

 

However, The moh never plays.

 

Am I missing something here?

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