andrewgroup Posted January 27, 2008 Report Share Posted January 27, 2008 I've been exploring Dial plans for some time and I think a wonderful feature to add to dial plans would be a new column entitled ACTION. With each dial plan you can choose additional actions to take. (LOG) simply log the call regardless of the log settings (RECORD) record the call using this dial plan (EMAIL) send an email when this Dial Plan is used. (Email a person, a group, whenever an E911 call is made very nice for multi building office) (REDIRECT) rather than send them to a trunk send it to a account box with a recorded message. (account 500 is a message telling them to not use 411 since it costs $1.00 per call and we recommend using the WEB for phone number lookups (PASSWORD) requires a password to use this Trunk (Use the account PIN, log the call) Quote Link to comment Share on other sites More sharing options...
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