lebric Posted February 3, 2013 Report Share Posted February 3, 2013 i m trying to activate snomone with free licence but no success. with no errors, nothing in log file as well. i created two free license ..not working both. No extension enabled please help. Quote Link to comment Share on other sites More sharing options...
lebric Posted February 3, 2013 Author Report Share Posted February 3, 2013 everytime i try a free license not getting activated and get the result below.... Version: 5.0.5 (CentOS64) Created on: Feb 2 2013 15:26:59 License Status: No license License Duration: Permanent Additional license information: Domains: 1/0, Calls: 0/0, Extensions: 0/0, Attendants: 0/0, Callingcards: 0/0, Hunt Groups: 0/0, Paging Groups: 0/0, Service Flags: 0/0, IVR Nodes: 0/0, Agent Groups: 0/0, Conference Rooms: 0/0, CO Lines: 0/0 Working Directory: /usr/local/snomONE MAC Addresses: DNS Servers: 208.69.56.2 208.69.56.3 IP Addresses: 127.0.0.1 CDR: Duration(7d): trunk = 0, extension = 0, ivr = 0 Calls: Total 0/0, Active 0/0 Calls SIP packet statistics: Tx: 0 Rx: 11 Emails: Successful sent: 0 Unsuccessful attempts: 0 Available file system space: 98% Uptime: 2013/2/2 23:04:31 (uptime: 0 days 00:28:39) (41084 42688-0) WAV cache: 0 Number of HTTP sessions: Sessions: PAC=0, HTTP=1; Threads: SIP=0, HTTP=1 Domain Statistics: Total Domains: 1, Total Accounts: 21 IP Address only localhost ??? no external ip?? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 3, 2013 Report Share Posted February 3, 2013 I think the problem is that there is no IP address and no MAC. Seems like there is no suitable Ethernet interface. What OS is this? In Windows what does ipconfig say? In Linux what is the output from ifconfig? Quote Link to comment Share on other sites More sharing options...
lebric Posted February 3, 2013 Author Report Share Posted February 3, 2013 Hi , I m speechless...i can access ssh my ip address 208.69.xx.xx but when i make ifconfig i get lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:4 errors:0 dropped:0 overruns:0 frame:0 TX packets:4 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:240 (240.0 TX bytes:240 (240.0 my external ip is not stated only loopback is there way you think to fix it or i need to call hosting company ? Quote Link to comment Share on other sites More sharing options...
lebric Posted February 3, 2013 Author Report Share Posted February 3, 2013 i noticed this too venet0:0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00 inet addr:208.69.XX.XX P-t-P:208.69.XX.XX Bcast:208.69.XX.XX Mask:255.255.255.255 UP BROADCAST POINTOPOINT RUNNING NOARP MTU:1500 Metric:1 i hided my ip address also to add i m using a VPS hosting Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 3, 2013 Report Share Posted February 3, 2013 Yes, that is the problem. The hardware has no MAC. Maybe your hosting provider has a venet option, which has a MAC. For hosting purposes we provide a different kind of license that is bound to the IP address of the server, not sure if that's an option for you (this is a rental model). If you want to host for third parties, you would have to go this route anyway as the CPE licenses don't support hosting. Quote Link to comment Share on other sites More sharing options...
chakahamilton Posted February 9, 2013 Report Share Posted February 9, 2013 I am having a similar problem I received my free activation code and my sstem does not recognize it either. Please use the information shown on this web page when you request help from the support team. Version: 5.0.5 (Win32) Created on: Feb 1 2013 13:44:03 License Status: No license License Duration: Permanent Additional license information: Domains: 1/0, Calls: 0/0, Extensions: 0/0, Attendants: 0/0, Callingcards: 0/0, Hunt Groups: 0/0, Paging Groups: 0/0, Service Flags: 0/0, IVR Nodes: 0/0, Agent Groups: 0/0, Conference Rooms: 0/0, CO Lines: 0/0 Working Directory: C:\Program Files\snomone\snomONE MAC Addresses: 000C6EBE9801 DNS Servers: 192.168.3.1 IP Addresses: 127.0.0.1 192.168.3.145 CDR: Duration(7d): trunk = 0, extension = 0, ivr = 0 Calls: Total 0/0, Active 0/0 Calls SIP packet statistics: Tx: 0 Rx: 0 Emails: Successful sent: 0 Unsuccessful attempts: 0 Uptime: 2013/2/9 17:32:01 (uptime: 0 days 00:04:06) (46MB/1983MB 23% 47960-0) WAV cache: 0 Number of HTTP sessions: Sessions: PAC=0, HTTP=1; Threads: SIP=0, HTTP=6 Domain Statistics: Total Domains: 1, Total Accounts: 13 Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 9, 2013 Report Share Posted February 9, 2013 I received my free activation code and my sstem does not recognize it either. Please check after you login to snomone.com under your account what licenses you have. It is not enough just to set up a system, you must also have a bundle associated with it. If you want to use the free version, you have to put that one in the cart and then check out. Then after completing the checkout, you should see the bundle under your system in the account/license page. Quote Link to comment Share on other sites More sharing options...
chakahamilton Posted February 10, 2013 Report Share Posted February 10, 2013 [/size] Please check after you login to snomone.com under your account what licenses you have. It is not enough just to set up a system, you must also have a bundle associated with it. If you want to use the free version, you have to put that one in the cart and then check out. Then after completing the checkout, you should see the bundle under your system in the account/license page. Ahh that worked perfectly. I was unaware that I had to do that. Thank you. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.