Jump to content

Ringtone for extension is repeating after 15 seconds


Recommended Posts



I have a problem with ringtone for extension.


I just uploaded a wav file in the right format ( 1min 30s long ), and if i call my extension then as ringtone i can hear only the wav file's first 15 seconds repeating, and not the full length.


Does anyone know how to extend custom ringtone's play time?


I tried to call from inside extension and also from outside trunk, but i have the same problem from both directions.


Any solution is welcome.


Thank you in advance,


Link to comment
Share on other sites

I was not able to replicate you scenario, I was able to play the file 1:20s then it loop back which is normal.


You can PM me the file and I can test it in our labs to see if it's reproducible.


Hi MR X,


The problem is up only for one extension, so i opened other ones which are working fine.




Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...