moh10ly Posted February 25, 2013 Report Share Posted February 25, 2013 I would like to know if is it supported to call an extension and Lync DID of user simultaneously ? in more details, I have extension 40 which is a Lync user with DID 320 220 9663. I would like extension 41 to call extension 40 at both Desk and Lync at the same time. what I have tried so far is setting up Lync user's extension to 41 but that would only ring the desk phone. I tried redirection (Cell phone) and this works but I would rather use cell phone for cell phone not for desk purpose. any help is appreciated. Thanks. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 25, 2013 Report Share Posted February 25, 2013 The integration between Lync and snom ONE is essentially limited to presence. The PBX might also act as PSTN gateway from Lync perspective, but snom ONE is not qualified for that. IMHO you have to make a decision where you want your "voice" calls (essentially phone calls with the public telephone network). Having voice in both Lync and snom ONE ends up in a lot of problems. Quote Link to comment Share on other sites More sharing options...
moh10ly Posted February 26, 2013 Author Report Share Posted February 26, 2013 I actually have this setup already where Snom is a PSTN gateway for Lync. everything works fine in terms of simultaneous calls if I put the Lync user's DID in the redirection setup but I was just wondering if both would ring at same time.. the Lync user's DID and PBX extension. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 26, 2013 Report Share Posted February 26, 2013 Whow. Try to use the cell phone twinning feature instead of redirection. Then they actually ring at the same time. Quote Link to comment Share on other sites More sharing options...
moh10ly Posted August 27, 2013 Author Report Share Posted August 27, 2013 Sorry for my late post but it worked. thanks Quote Link to comment Share on other sites More sharing options...
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