turbogizzmo Posted March 13, 2013 Report Share Posted March 13, 2013 I am helping out someone that was abandoned by their phone vendor with call recording. They have a "Record" button on their phone but when I follow the online help to setup and the location and test it doesnt seem like their server has the right fields. Since they are a group of attorneys they would like to record call when needed not all. It would be nice if the call recording was then emailed but its also fine if its put in a directory location that can share out. Attached is a screenshot of the Snow version to see if it should support recording and the other screenshot is where i think the recorder location field should be but isn't...maybe...if i am reading the direction right. Thanks! Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 13, 2013 Report Share Posted March 13, 2013 If they don't want to upgrade to 5.0, they can as well upgrade to 4.5.1 where the PBX provisions the recording button on the phone with a XML menu, where they can turn recording on and off. That should solve their problem. Quote Link to comment Share on other sites More sharing options...
turbogizzmo Posted March 14, 2013 Author Report Share Posted March 14, 2013 If they don't want to upgrade to 5.0, they can as well upgrade to 4.5.1 where the PBX provisions the recording button on the phone with a XML menu, where they can turn recording on and off. That should solve their problem. Would their licensing support either upgrade path? If so any reason not to go to 5.0? Thanks for the help so far! Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 14, 2013 Report Share Posted March 14, 2013 If they want to switch to version 5, they have to purchase a new key. The old key can be used to get a special discount though (snom ONE blue or yellow). Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.