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IVR and Voicemail announcement are not hearing for first few seconds


Nijin Narayanan
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We have setup the snomONE with Sangoma A101D Card. And Incoming call to the ISDN trunk is forward to Auto Attendant. When I dialed the number, the call was connected to IVR. But i cant able to hear IVR announcement for firt 25sec.

If I forward the calls to and extension, in this case both party can hear well. But if the incoming call was reached to Voice mail box then same issue occur.

 

This will not happen when an extension dial IVR. It works as expected.

 

Is there any setting need to change ?

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