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Park Reminder to a Hunt Group option


metwest
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Hi Guys

 

Can we please get an option in Park Orbit settings for park reminder location . Something like Park reminder Location = Park Source(Default) - or - Account Number (so we can enter a Hunt Group or individual Extensions)

 

eg; Say a receptionists parks a call and gets stuck on an important 2nd call they cannot leave, other staff members would like to know there is a customer on park. The problem is they would not know because the reminder only calls back the extension that put the call on park.

 

If we had this option I could set Park reminder to 30 seconds and have it call back to a hunt group resolving the issue.

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