AG1 Posted June 5, 2013 Report Share Posted June 5, 2013 I am having trouble setting up a dial plan that allows me to dial local numbers with or without the area code or a 1 in front of the area code. This is troubling because the cell phone numbers need to have the area code in front of them to call different city cell numbers. Any ideas? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 6, 2013 Report Share Posted June 6, 2013 Does this problem relate to the PSTN termination or to the dial plan on the PBX? If it is for the dial plan on the PBX: If you have a country code set, the PBX presents the number in a normalized format to the dial plan, in case this is a domestic number it is always in 10-digit format (no matter if the user dialed 10 or 11 digits). As for the PSTN termination, the trunk has a settings that tells the PBX how the trunk provider would like to have it. Many POTS providers prefer to have the number in 11-digit format, so that they can know that this is a domestic call. Quote Link to comment Share on other sites More sharing options...
AG1 Posted June 6, 2013 Author Report Share Posted June 6, 2013 Right now I am not using a country code. Do most people use that or not? Pros...Cons? Thanks for the other info, much appreciated Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 7, 2013 Report Share Posted June 7, 2013 Well the country codes makes it possible for the PBX to read the numbers the way people do. We should add something to the domain overview to make this important setting more visible. Quote Link to comment Share on other sites More sharing options...
Pablo Posted June 12, 2013 Report Share Posted June 12, 2013 I am having trouble setting up a dial plan that allows me to dial local numbers with or without the area code or a 1 in front of the area code. This is troubling because the cell phone numbers need to have the area code in front of them to call different city cell numbers. Any ideas? Here's one of my Dial Plans. In the Domain's General Settings, I have both the Country Code and Area Code set. Both CallCentric and Vitelity require numbers to be 11 digits, so the NANPA 11-digit setting is set accordingly on each trunk. If I dial xxx-xxxx, the PBX will add 1608xxxxxxx; If I dial 6089871234, the PBX simply adds a 1 and sends out 16089871234. Does this help? 20;-;;900*;;;false 25;-;;1900*;;;false 100;Vitelity;c;xxxxxxx;1608*;;false 110;CallCentric;c;xxxxxxx;1608*;;false 120;VoIP.ms;c;xxxxxxx;1608*;;false 140;Vitelity;c;xxxxxxxxxx;1*;;false 150;CallCentric;c;xxxxxxxxxx;1*;;false 160;VoIP.ms;c;xxxxxxxxxx;1*;;false Quote Link to comment Share on other sites More sharing options...
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