Snom compatibility

[shopcomputer]

I have a station that hot desked to another extension, then turned off hot desk and everything went back to nornal except, the message button, still forwards to the hot desked extension.

 

I also get many complaints, when users use the DND button on the snom, then turn it if, it sometimes stays on in the PBX, they need to disable using the * code or web interface.

[gotvoip]

You mean the mwi still goes to the forwarded phone? A trace would be nice from the pbx.

 

In regards to the dnd button how about programming the dnd button to send the star code to the pbx so the dnd is always set there.

[shopcomputer]

No Not the MWI, the retrieve message botton, is forwarding to the wrong extension. A reset of the phone to defaults will definetly do the fix, however it should not need to be done, there is something wrong.

 

DND automatically gets programmed to the correct *code when using plug and play, and it does genarally work to undo DND too, however ocassionally it does not undo it.