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IVR Outdialing


Bill H
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I am trying to get an IVR Node to dial a telephone number (12122351234).

My pattern is !1!12122351234!

The prompt comes back and says I am not allowed to make that call.

 

The Wiki says "The destination may be any dialable number. If the number requires a dial plan, the default dial plan of the domain will be used."

 

When I look at the Call Log it says there is no dial plan assigned.

 

What am I missing here?

 

 

Also, there is a Dial Plan in the Auto Attendant, but it doesn't work either.

When I try using say 1 to dial a telephone number (12122351234).

It returns the same prompt. I am not allowed.

 

Bill H

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  • 1 month later...
I am trying to get an IVR Node to dial a telephone number (12122351234).

My pattern is !1!12122351234!

The prompt comes back and says I am not allowed to make that call.

 

The Wiki says "The destination may be any dialable number. If the number requires a dial plan, the default dial plan of the domain will be used."

 

When I look at the Call Log it says there is no dial plan assigned.

 

What am I missing here?

Also, there is a Dial Plan in the Auto Attendant, but it doesn't work either.

When I try using say 1 to dial a telephone number (12122351234).

It returns the same prompt. I am not allowed.

 

Bill H

 

Anyone have a clue on this one???

 

Bill H

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