Carlos Montemayor Posted July 4, 2013 Report Share Posted July 4, 2013 Hi, I am running a pilot with a customer and I have set several snom 3XX, 7XX and a couple of M9r. Everything is working smoothly exception made of the inability of the M9r handsets to place calls to certain local phone numbers. When somebody dials 110, the call is dropped immediately. This does not happen with any of the desk phones. Everything has been configured the same for the desk pones and the handsets. I mean, they are just extensions with the same dial plan. Does 110 mean something special to the handsets? Can I change something so the M9r can call local numbers that start with the digits 110? Regards Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 4, 2013 Report Share Posted July 4, 2013 110 is the emergency number in Germany. Can you check the m9 web interface if you spot the 110 in the "Security Settings" under "Emergency Numbers"? Quote Link to comment Share on other sites More sharing options...
Carlos Montemayor Posted July 4, 2013 Author Report Share Posted July 4, 2013 I just did. The box for emergency numbers is empty. Nothing there. Users tell me that they used to be able to call numbers starting with 110, but all of a sudden they cant What else can it be? Quote Link to comment Share on other sites More sharing options...
Carlos Montemayor Posted July 4, 2013 Author Report Share Posted July 4, 2013 Well, I just saw that the firmware is not the latest. The m9 is running 9.5.6 a and I tried to upgrade to 9.6.2 a with no luck. In the log I can see a 408, request time out. I imagine that a firewall did not allow me to upgrade. Nevertheless, I tried a simple "reboot" and that did the trick. They can dial 110xxxxx numbers now. Quote Link to comment Share on other sites More sharing options...
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