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Recording calls


towns
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I am trying to record all incoming and outgoing calls to a certain extension. I am trouble figuring out how to do this. I also would like to know where the recorded calls are stored and how to have the recorded calls sent to a specific email address.

Thanks

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How much ram is available in a CS410? if not much then how would you go about setting up a SIP/URI recording of a call to a SERVER version of PBXnSIP in HQ to act as the recording device?

 

Or can you email, or FTP the recordings to another location?

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I have a windows version of this software running version 2.1.6.2442 (win32) and under domain, settings I'm given this option:

 

 

Recording default for this domain:

Record incoming calls from hunt group: YesNo

Record incoming calls from agent group: YesNo

Record incoming calls from extension: YesNo

Record outgoing calls to internal numbers: YesNo

Record outgoing calls to external numbers: YesNo

 

I was able to record a call and find it in the directory.

 

I also have another pbx running version 2.1.6.2448 (linux) I cannot find the same options on this pbx.

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The RAM is not the problem here. Recordings are written to the file system. The 410 has 256 MB (minus a few MB for itself), which could keep a couple of hours.

 

You can also use a sip URI to offload the recording to an external SIP-compliant recording system.

 

If you want to do serious recording, IMHO you must use a PC. The embedded system is not good in storing large amounts of data and it is not easy to pull the data off the box.

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The RAM is not the problem here. Recordings are written to the file system. The 410 has 256 MB (minus a few MB for itself), which could keep a couple of hours.

 

You can also use a sip URI to offload the recording to an external SIP-compliant recording system.

 

If you want to do serious recording, IMHO you must use a PC. The embedded system is not good in storing large amounts of data and it is not easy to pull the data off the box.

I am looking for the settings in the web interface of the cs410 that will allow me to set what calls I would like to record. I have a windows version of this software and, I am able to navigate to the page that allows me to choose what type of calls I want to record. I am unable to find these options in the cs410 linux version. Am I just in the wrong spot or does this version not offer the same options for recording calls?

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I am looking for the settings in the web interface of the cs410 that will allow me to set what calls I would like to record. I have a windows version of this software and, I am able to navigate to the page that allows me to choose what type of calls I want to record. I am unable to find these options in the cs410 linux version. Am I just in the wrong spot or does this version not offer the same options for recording calls?

 

Well the default license for the CS410 does not include recording - we simply suspect this will cause a lot of issues with people turning recording on and then one month later boom! the PBX dies and they ship the device back for repair.

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