Jump to content

One sided audio after hold / resume


Kristan

Recommended Posts

Strange problem from one of our customers -

 

1. Call comes direct into extension.

2. Person can hold / resume fine - no probs.

 

1. Call comes into hunt group, gets answered by receptionist.

2. Transfers (attended) to another person.

3. Caller gets put on hold and resumed.

4. Caller can hear speaker, but person on PBX can't hear external call - it's just totally dead.

 

I have the full PBX logs... but they're rather lengthy! I'll post them once I've gone through them to see what's happening, but if anyone has any ideas or knows of this already....?

 

PBX version is 2.1.3.2316, polycom phones all on 2.2.0.

 

Thanks

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...