Lorent Posted January 30, 2014 Report Share Posted January 30, 2014 Hello, I just set up 2 buttons (1BLF - 1SPEED DIAL) for my extension via the web interface of Snom One. Unfortunately after restarting my phone, keys work fine but no labels appears on the screen. Someone to help to for this problem ? Thanks Phones Configuration : Phone type : Snom 821 and Snom 760 Phone firmware : snom821-SIP 8.4.35 PBX Configuration : PBX Type : Snom One PBX Software-version : 5.1.3 (CentOS64) PBX Build date : Dec 9 2013 10:41:33 Quote Link to comment Share on other sites More sharing options...
Vodia support Posted January 30, 2014 Report Share Posted January 30, 2014 The snom 870 and 821 does support labeling do to the virtual keys unfortunately the snom 760 does not have that feature. You can activate the virtual key as well on the 821,820 and 870 when the phone is idle. http://wiki.snom.com/Settings/goto_virtual_keys_state_on_activity http://wiki.snom.com/Category:Virtual_Keys Quote Link to comment Share on other sites More sharing options...
Lorent Posted January 30, 2014 Author Report Share Posted January 30, 2014 Hello, Thanks for you help, I've this result after your indication, any other idea for me ? On the "virtual keys page" : The label works great for the touch 3 & 4 ... Pickup and BLF works too On the "main page" The touch works but no label on the touch 3 & 4 ... Pickup and BLF works Quote Link to comment Share on other sites More sharing options...
Vodia support Posted January 30, 2014 Report Share Posted January 30, 2014 Which main page? do you mean on the screen of the phone? Quote Link to comment Share on other sites More sharing options...
Lorent Posted January 30, 2014 Author Report Share Posted January 30, 2014 The default display with the green phone for identities ... Look my new screenshot to understand my problem Quote Link to comment Share on other sites More sharing options...
Lorent Posted January 30, 2014 Author Report Share Posted January 30, 2014 Same configuration on the same phone at the same time ... With virtual touch, I've label With main touch, no label Quote Link to comment Share on other sites More sharing options...
Vodia support Posted January 31, 2014 Report Share Posted January 31, 2014 if you want to text as well you will need to activate the setting on the phone. http://wiki.snom.com/Settings/text_softkey Quote Link to comment Share on other sites More sharing options...
Lorent Posted January 31, 2014 Author Report Share Posted January 31, 2014 Hello, There's a mistake, I don't want to change the "context touch" but the 4 touch at the right side of the phone ... This touch works but no label appear to tell me "the touch is configured" ! Look my picture of the screen ... Virtual key show the label but the four key doesn't show the label ... I've added the line permissionflag but only change is for context touch -> icon as changed to text <text_softkey perm="PERMISSIONFLAG">VALIDVALUE</text_softkey>" Quote Link to comment Share on other sites More sharing options...
Lorent Posted February 3, 2014 Author Report Share Posted February 3, 2014 Hello, Don't forget me please ... I want to configure correctly my phone (PBX : SNOM / PHONE : SNOM) How to sell a PBX when the most simple function (Attribute function on a physical key) doesn't work properly ! Thanks Hello, There's a mistake, I don't want to change the "context touch" but the 4 touch at the right side of the phone ... This touch works but no label appear to tell me "the touch is configured" ! Look my picture of the screen ... Virtual key show the label but the four key doesn't show the label ... I've added the line permissionflag but only change is for context touch -> icon as changed to text <text_softkey perm="PERMISSIONFLAG">VALIDVALUE</text_softkey>" Quote Link to comment Share on other sites More sharing options...
Lorent Posted February 4, 2014 Author Report Share Posted February 4, 2014 I've understood my problem ... But it's not really logical. The main screen not show customisable button but only the registred line. If I want to see buttons label, I must to push on the 4th buttons during 2 seconds. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted February 4, 2014 Report Share Posted February 4, 2014 Nice hidden feature but I remember you can permanently just put them on the main screen, I guess things changed on the phones firmware? Quote Link to comment Share on other sites More sharing options...
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