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WAC - the status of some extensions isn't displayed


John
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Hello,

 

hosted (debian based) v5.2.1 version here. It seems there is an issue with the WAC: it works but only the status of some extensions (about 50%, always the same) is displayed. All users use Yealink voip phones and some of them also use sip clients (mostly Bria) in their mobile phones.

 

Do you have any ideas why is this happening? The settings are the same for all extensions.

 

Thank you very much in advance,

 

John

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Maybe I didn't express it correctly.

 

We cannot see some extensions at all in the WAC, not just the changes in their status. The domain includes the extensions 129, 141, 142, 145, 148, 149, 150, 155, 156, 157, 159, 161, 162, 163, 164, 165, 166, 167, 182, 183, 184, 185, 186, 187, 188 and 189. Here is what I see when I log in to my WAC:

 

2czagqt.png

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