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Can you right click on the play recording panel and save the call recording ?


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Posted

It is debatable if this should be possible (bug or feature). Not everyone who is allowed to review the calls should be able to store them. Only the file system access so far gives full control over the recordings.

Posted

The reason for raising this question is because in the web interface for playing back the audio recordings (ie the audio media panel at the top of the list of recordings):

 

1) I can't play more than 3 or so minutes of recordings before the recordings just stop, even though there are still 1,2, 5 minutes left of recording to listen to.

 

2) I can't jump from one part of the audio recording (say the beginning) to the middle or toward the end of the recording. I can only play the recording from the beginning the first time.

 

3) If I try and re-play the recording after the first time using the audio media panel at the top of the list of recordings, it won't replay. I have to go down to the specific recording and click on the play button to the right of the recording.

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