Cannot answer phone call with Polycom 601

[daniel]

I just recently setup pbxnsip in pilot mode and been testing trunks setup and setup 5 extensions

 

We are having a problem with a Polycom 601 station. we cannot answer a phone call routed from a trunk to the extension either thru DID or auto-attendant.

 

The call rings on the polycom but hitting answer does nothing

 

I have a softphone registered on the same extension and not having any problem picking up the call form the softphone

 

Any help would be appreciated

 

Daniel

 

here are some debug log

 

[9] 2007/03/29 08:03:15: Message repetition, packet dropped

[9] 2007/03/29 08:03:17: SIP Rx udp:10.1.10.156:5060:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.1.10.10:5060;branch=z9hG4bK-02d73e88f53e913311846f1ef669ed1d;rport

From: <sip:2404502694@216.240.109.49>;tag=12068

To: "Daniel Cohen-Dumani" <sip:101@localhost>;tag=F93B325D-86CE7256;epid=2c8e78ae

CSeq: 23285 INVITE

Call-ID: 1b396b5d@pbx

Contact: <sip:101@10.1.10.156>

Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER

User-Agent: PolycomSoundPointIP-SPIP_601-UA/1.6.2.0041

Content-Type: application/sdp

Content-Length: 197

[Vodia PBX]

User-Agent: PolycomSoundPointIP-SPIP_601-UA/1.6.2.0041

 

That is a pretty old version. We tested interop with 2.0.2, and there the 601 was working fine. If you can update to that version.

[daniel]

That is a pretty old version. We tested interop with 2.0.2, and there the 601 was working fine. If you can update to that version.

 

I am confirming that it works with a newer version

 

Daniel