Bradley_M Posted April 29, 2008 Report Share Posted April 29, 2008 We just recently received a black CS410 (P/N - 261-451280R) and it was working until this morning. I tried to get to the unit via static IP address, and no go. The phones aren't registering to it . . . I turned it off, then got it back up for a brief time . . . just long enough to change the static IP address to dynamic. I fired it back up and I can see it in our DHCP table on the router, so I go to it's new dynamic IP address. I can use it for a certain length of time . . . maybe 30 seconds to a minute after it is up on the network and then it dies. I've unplugged it and let it sit for 15 minutes, then plugged it back in . . same thing. I tried telnet to the unit and was looking around and in the midst of that it will just stop communication and drop. I still have power/run/lan lights on the front. I've hit the reset button on the back (are there any instructions on how to use that?) and no luck there either. You can imagine my frustration level . . . I've just been dealing with getting my Snom360 display issues sorted out (a fix for the ribbon connector failure problem will posted soon). I called the phone number on the web site and experienced horrible stutter issues while trying to talk to a tech . . . who said to go here . . . or wait for a call back. I'm *still* waiting. Any suggestions? Many thanks! Quote Link to comment Share on other sites More sharing options...
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