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viatalk inband dtmf issue


gotvoip

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I have a customer who can't get inband dtmf's working with viatalk. I have it set to yes and still nothing. Outbound work fine. The invite shows no out of band. Here is the logfile. Any ideas? I tried changing media settings on the trunk and it is using 711.

 

 

Logfile

Clear or Reload the log.

 

[7] 2008/05/16 15:56:45: SIP Rx udp:216.246.73.186:5060:

INVITE sip:xxxxxxxxx@192.168.30.15:5060;transport=udp;line=c4ca4238 SIP/2.0

Via: SIP/2.0/UDP 216.246.73.186:5060;branch=z9hG4bK3711432b;rport

From: "xxxxxxxxxxxxxxxx@216.246.73.186>;tag=as6002f06d

To: <sip:xxxxxxx@192.168.30.15:5060;transport=udp;line=c4ca4238>

Contact: <sip:xxxxxx@216.246.73.186>

Call-ID: 625703bd2e99896065d3113d0f5f4327@216.246.73.186

CSeq: 102 INVITE

User-Agent: Viatalk SIP

Max-Forwards: 70

Remote-Party-ID: "xxxxxxxxxxxx@216.246.73.186>;privacy=off;screen=no

Date: Fri, 16 May 2008 20:03:56 GMT

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY

Supported: replaces

Content-Type: application/sdp

Content-Length: 210

 

v=0

o=root 1086 1086 IN IP4 216.246.73.186

s=session

c=IN IP4 216.246.73.186

t=0 0

m=audio 16312 RTP/AVP 0 8

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=silenceSupp:off - - - -

a=ptime:20

a=sendrecv

[7] 2008/05/16 15:56:45: UDP: Opening socket on port 52378

[7] 2008/05/16 15:56:45: UDP: Opening socket on port 52379

[5] 2008/05/16 15:56:45: Identify trunk (line match) 1

[9] 2008/05/16 15:56:45: Resolve 28: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:56:45: Resolve 28: a udp 216.246.73.186 5060

[9] 2008/05/16 15:56:45: Resolve 28: udp 216.246.73.186 5060

[7] 2008/05/16 15:56:45: SIP Tx udp:216.246.73.186:5060:

SIP/2.0 100 Trying

Via: SIP/2.0/UDP 216.246.73.186:5060;branch=z9hG4bK3711432b;rport=5060

From: "xxxxxxxxx@216.246.73.186>;tag=as6002f06d

To: <sip:xxxxxxx@192.168.30.15:5060;transport=udp;line=c4ca4238>;tag=dcc2ade9bb

Call-ID: 625703bd2e99896065d3113d0f5f4327@216.246.73.186

CSeq: 102 INVITE

Content-Length: 0

[7] 2008/05/16 15:56:45: Set packet length to 20

[6] 2008/05/16 15:56:45: Sending RTP for 625703bd2e99896065d3113d0f5f4327@216.246.73.186#dcc2ade9bb to 216.246.73.186:16312

[5] 2008/05/16 15:56:45: Trunk Via Talk sends call to 100

[8] 2008/05/16 15:56:45: Play recordings/att1.wav space20

[7] 2008/05/16 15:56:45: Set packet length to 20

[9] 2008/05/16 15:56:45: Resolve 29: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:56:45: Resolve 29: a udp 216.246.73.186 5060

[9] 2008/05/16 15:56:45: Resolve 29: udp 216.246.73.186 5060

[7] 2008/05/16 15:56:45: SIP Tx udp:216.246.73.186:5060:

SIP/2.0 200 Ok

Via: SIP/2.0/UDP 216.246.73.186:5060;branch=z9hG4bK3711432b;rport=5060

From: "xxxxxxxxxx@216.246.73.186>;tag=as6002f06d

To: <sip:xxxxxxx@192.168.30.15:5060;transport=udp;line=c4ca4238>;tag=dcc2ade9bb

Call-ID: 625703bd2e99896065d3113d0f5f4327@216.246.73.186

CSeq: 102 INVITE

Contact: <sip:1xxxxxxx@192.168.30.15:5060;transport=udp>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: pbxnsip-PBX/2.1.10.2474

Content-Type: application/sdp

Content-Length: 172

 

v=0

o=- 7333 7333 IN IP4 192.168.30.15

s=-

c=IN IP4 192.168.30.15

t=0 0

m=audio 52378 RTP/AVP 0 8

a=rtpmap:0 pcmu/8000

a=rtpmap:8 pcma/8000

a=ptime:20

a=sendrecv

[9] 2008/05/16 15:56:45: Resolve 30: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:56:45: Resolve 30: a udp 216.246.73.186 5060

[9] 2008/05/16 15:56:45: Resolve 30: udp 216.246.73.186 5060

[7] 2008/05/16 15:56:45: SIP Tx udp:216.246.73.186:5060:

SIP/2.0 200 Ok

Via: SIP/2.0/UDP 216.246.73.186:5060;branch=z9hG4bK3711432b;rport=5060

From: "xxxxxxx@216.246.73.186>;tag=as6002f06d

To: <sip:xxxxxxxxx@192.168.30.15:5060;transport=udp;line=c4ca4238>;tag=dcc2ade9bb

Call-ID: 625703bd2e99896065d3113d0f5f4327@216.246.73.186

CSeq: 102 INVITE

Contact: <sip:xxxxxxx@192.168.30.15:5060;transport=udp>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: pbxnsip-PBX/2.1.10.2474

Content-Type: application/sdp

Content-Length: 172

 

v=0

o=- 7333 7333 IN IP4 192.168.30.15

s=-

c=IN IP4 192.168.30.15

t=0 0

m=audio 52378 RTP/AVP 0 8

a=rtpmap:0 pcmu/8000

a=rtpmap:8 pcma/8000

a=ptime:20

a=sendrecv

[7] 2008/05/16 15:56:45: SIP Rx udp:216.246.73.186:5060:

ACK sip:xxxxxx2@192.168.30.15:5060;transport=udp SIP/2.0

Via: SIP/2.0/UDP 216.246.73.186:5060;branch=z9hG4bK6ec74547;rport

From: "xxxxxxx@216.246.73.186>;tag=as6002f06d

To: <sip:xxxxxx@192.168.30.15:5060;transport=udp;line=c4ca4238>;tag=dcc2ade9bb

Contact: <sip:xxxxxxx@216.246.73.186>

Call-ID: 625703bd2e99896065d3113d0f5f4327@216.246.73.186

CSeq: 102 ACK

User-Agent: Viatalk SIP

Max-Forwards: 70

Remote-Party-ID: "xxxxxxxx@216.246.73.186>;privacy=off;screen=no

Content-Length: 0

[7] 2008/05/16 15:56:45: SIP Rx udp:216.246.73.186:5060:

ACK sip:xxxxxx2@192.168.30.15:5060;transport=udp SIP/2.0

Via: SIP/2.0/UDP 216.246.73.186:5060;branch=z9hG4bK075c8ace;rport

From: "xxxxxx@216.246.73.186>;tag=as6002f06d

To: <sip:xxxxxx@192.168.30.15:5060;transport=udp;line=c4ca4238>;tag=dcc2ade9bb

Contact: <sipxxxxx@216.246.73.186>

Call-ID: 625703bd2e99896065d3113d0f5f4327@216.246.73.186

CSeq: 102 ACK

User-Agent: Viatalk SIP

Max-Forwards: 70

Remote-Party-ID: "xxxxxxxx@216.246.73.186>;privacy=off;screen=no

Content-Length: 0

[9] 2008/05/16 15:56:45: Message repetition, packet dropped

[9] 2008/05/16 15:56:45: DTMF: Power: 0 0 0 0 0 0 0 0 0

[9] 2008/05/16 15:56:45: Last message repeated 2 times

[9] 2008/05/16 15:56:45: DTMF: Power: 0 0 2 0 0 0 0 0 1

[9] 2008/05/16 15:56:45: DTMF: Power: 0 0 0 0 2 0 0 0 0

[9] 2008/05/16 15:56:45: DTMF: Power: 2 0 2 0 0 0 0 0 0

[9] 2008/05/16 15:56:45: DTMF: Power: 2 0 0 0 0 0 0 0 0

[9] 2008/05/16 15:56:46: DTMF: Power: 0 0 2 0 0 0 0 1 0

[9] 2008/05/16 15:56:49: Resolve 31: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 15:56:49: Resolve 31: a udp 192.168.30.105 12052

[9] 2008/05/16 15:56:49: Resolve 31: udp 192.168.30.105 12052

[9] 2008/05/16 15:56:54: Resolve 32: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 15:56:54: Resolve 32: a udp 192.168.30.105 12052

[9] 2008/05/16 15:56:54: Resolve 32: udp 192.168.30.105 12052

[8] 2008/05/16 15:57:02: Play audio_en/aa_enter_extension_number.wav space10 audio_en/aa_dial_name_prompt.wav audio_en/bi_4.wav space20

[9] 2008/05/16 15:57:06: Resolve 33: url sip:richmond-3.vtnoc.net:5060

[9] 2008/05/16 15:57:06: Resolve 33: a udp richmond-3.vtnoc.net 5060

[9] 2008/05/16 15:57:06: Resolve 33: udp 216.246.73.186 5060

[8] 2008/05/16 15:57:06: Trunk 1 (Via Talk) has outbound proxy udp:216.246.73.186:5060

[9] 2008/05/16 15:57:06: Resolve 34: udp 216.246.73.186 5060

[8] 2008/05/16 15:57:06: Answer challenge with username 17326064002

[9] 2008/05/16 15:57:06: Resolve 35: udp 216.246.73.186 5060 udp:1

[9] 2008/05/16 15:57:06: Message repetition, packet dropped

[5] 2008/05/16 15:57:06: SMTP: Timeout

[8] 2008/05/16 15:57:10: Play audio_en/aa_enter_extension_number.wav space10 audio_en/aa_dial_name_prompt.wav audio_en/bi_4.wav space20

[8] 2008/05/16 15:57:11: DNS: Add dns_cname mail.friedomtech.com mail.friedomtech.com.netsolmail.net (ttl=60)

[8] 2008/05/16 15:57:12: SMTP: Connect to 205.178.146.50:25

[9] 2008/05/16 15:57:12: Resolve 36: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:57:12: Resolve 36: a udp 216.246.73.186 5060

[9] 2008/05/16 15:57:12: Resolve 36: udp 216.246.73.186 5060

[9] 2008/05/16 15:57:13: Resolve 37: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 15:57:13: Resolve 37: a udp 192.168.30.105 12052

[9] 2008/05/16 15:57:13: Resolve 37: udp 192.168.30.105 12052

[8] 2008/05/16 15:57:19: Play audio_en/aa_enter_extension_number.wav space10 audio_en/aa_dial_name_prompt.wav audio_en/bi_4.wav space20

[7] 2008/05/16 15:57:24: SIP Rx udp:216.246.73.186:5060:

BYE sip:xxxxxxx192.168.30.15:5060;transport=udp SIP/2.0

Via: SIP/2.0/UDP 216.246.73.186:5060;branch=z9hG4bK60615544;rport

From: "xxxxxxx@216.246.73.186>;tag=as6002f06d

To: <sip:xxxxx@192.168.30.15:5060;transport=udp;line=c4ca4238>;tag=dcc2ade9bb

Call-ID: 625703bd2e99896065d3113d0f5f4327@216.246.73.186

CSeq: 103 BYE

User-Agent: Viatalk SIP

Max-Forwards: 70

Remote-Party-ID: "xxxxxx@216.246.73.186>;privacy=off;screen=no

Content-Length: 0

[9] 2008/05/16 15:57:24: Resolve 38: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:57:24: Resolve 38: a udp 216.246.73.186 5060

[9] 2008/05/16 15:57:24: Resolve 38: udp 216.246.73.186 5060

[7] 2008/05/16 15:57:24: SIP Tx udp:216.246.73.186:5060:

SIP/2.0 200 Ok

Via: SIP/2.0/UDP 216.246.73.186:5060;branch=z9hG4bK60615544;rport=5060

From: "xxxx@216.246.73.186>;tag=as6002f06d

To: <sipx@192.168.30.15:5060;transport=udp;line=c4ca4238>;tag=dcc2ade9bb

Call-ID: 625703bd2e99896065d3113d0f5f4327@216.246.73.186

CSeq: 103 BYE

Contact: <sip:1x@192.168.30.15:5060;transport=udp>

User-Agent: pbxnsip-PBX/2.1.10.2474

RTP-RxStat: Dur=38,Pkt=7,Oct=1204,Underun=0

RTP-TxStat: Dur=38,Pkt=1893,Oct=325596

Content-Length: 0

[9] 2008/05/16 15:57:31: Resolve 39: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:57:31: Resolve 39: a udp 216.246.73.186 5060

[9] 2008/05/16 15:57:31: Resolve 39: udp 216.246.73.186 5060

[9] 2008/05/16 15:57:39: Resolve 40: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 15:57:39: Resolve 40: a udp 192.168.30.105 12052

[9] 2008/05/16 15:57:39: Resolve 40: udp 192.168.30.105 12052

[9] 2008/05/16 15:58:04: Resolve 41: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 15:58:04: Resolve 41: a udp 192.168.30.105 12052

[9] 2008/05/16 15:58:04: Resolve 41: udp 192.168.30.105 12052

[9] 2008/05/16 15:58:06: Resolve 42: url sip:richmond-3.vtnoc.net:5060

[9] 2008/05/16 15:58:06: Resolve 42: a udp richmond-3.vtnoc.net 5060

[9] 2008/05/16 15:58:06: Resolve 42: udp 216.246.73.186 5060

[8] 2008/05/16 15:58:06: Trunk 1 (Via Talk) has outbound proxy udp:216.246.73.186:5060

[9] 2008/05/16 15:58:06: Resolve 43: udp 216.246.73.186 5060

[8] 2008/05/16 15:58:06: Answer challenge with username 17326064002

[9] 2008/05/16 15:58:06: Resolve 44: udp 216.246.73.186 5060 udp:1

[9] 2008/05/16 15:58:06: Message repetition, packet dropped

[9] 2008/05/16 15:58:08: Resolve 45: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:58:08: Resolve 45: a udp 216.246.73.186 5060

[9] 2008/05/16 15:58:08: Resolve 45: udp 216.246.73.186 5060

 

[9] 2008/05/16 15:58:31: Resolve 46: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 15:58:31: Resolve 46: a udp 192.168.30.105 12052

[9] 2008/05/16 15:58:31: Resolve 46: udp 192.168.30.105 12052

[9] 2008/05/16 15:58:31: Resolve 47: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:58:31: Resolve 47: a udp 216.246.73.186 5060

[9] 2008/05/16 15:58:31: Resolve 47: udp 216.246.73.186 5060

[9] 2008/05/16 15:58:32: Message repetition, packet dropped

[9] 2008/05/16 15:58:56: Resolve 48: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 15:58:56: Resolve 48: a udp 192.168.30.105 12052

[9] 2008/05/16 15:58:56: Resolve 48: udp 192.168.30.105 12052

[9] 2008/05/16 15:59:06: Resolve 49: url sip:richmond-3.vtnoc.net:5060

[9] 2008/05/16 15:59:06: Resolve 49: a udp richmond-3.vtnoc.net 5060

[9] 2008/05/16 15:59:06: Resolve 49: udp 216.246.73.186 5060

[8] 2008/05/16 15:59:06: Trunk 1 (Via Talk) has outbound proxy udp:216.246.73.186:5060

[9] 2008/05/16 15:59:06: Resolve 50: udp 216.246.73.186 5060

[8] 2008/05/16 15:59:06: Answer challenge with username

[9] 2008/05/16 15:59:06: Resolve 51: udp 216.246.73.186 5060 udp:1

[9] 2008/05/16 15:59:06: Message repetition, packet dropped

[5] 2008/05/16 15:59:12: SMTP: Timeout

[9] 2008/05/16 15:59:13: Resolve 52: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:59:13: Resolve 52: a udp 216.246.73.186 5060

[9] 2008/05/16 15:59:13: Resolve 52: udp 216.246.73.186 5060

)

[8] 2008/05/16 15:59:17: SMTP: Connect to 205.178.146.50:25

[9] 2008/05/16 15:59:20: Resolve 53: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 15:59:20: Resolve 53: a udp 192.168.30.105 12052

[9] 2008/05/16 15:59:20: Resolve 53: udp 192.168.30.105 12052

[9] 2008/05/16 15:59:32: Resolve 54: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 15:59:32: Resolve 54: a udp 216.246.73.186 5060

[9] 2008/05/16 15:59:32: Resolve 54: udp 216.246.73.186 5060

[9] 2008/05/16 15:59:48: Resolve 55: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 15:59:48: Resolve 55: a udp 192.168.30.105 12052

[9] 2008/05/16 15:59:48: Resolve 55: udp 192.168.30.105 12052

[9] 2008/05/16 16:00:06: Resolve 56: url sip:richmond-3.vtnoc.net:5060

[9] 2008/05/16 16:00:06: Resolve 56: a udp richmond-3.vtnoc.net 5060

[9] 2008/05/16 16:00:06: Resolve 56: udp 216.246.73.186 5060

[8] 2008/05/16 16:00:06: Trunk 1 (Via Talk) has outbound proxy udp:216.246.73.186:5060

[9] 2008/05/16 16:00:06: Resolve 57: udp 216.246.73.186 5060

[8] 2008/05/16 16:00:06: Answer challenge with username 17326064002

[9] 2008/05/16 16:00:06: Resolve 58: udp 216.246.73.186 5060 udp:1

[9] 2008/05/16 16:00:06: Message repetition, packet dropped

[9] 2008/05/16 16:00:09: Resolve 59: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 16:00:09: Resolve 59: a udp 216.246.73.186 5060

[9] 2008/05/16 16:00:09: Resolve 59: udp 216.246.73.186 5060

[9] 2008/05/16 16:00:09: Message repetition, packet dropped

[9] 2008/05/16 16:00:13: Resolve 60: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 16:00:13: Resolve 60: a udp 192.168.30.105 12052

[9] 2008/05/16 16:00:13: Resolve 60: udp 192.168.30.105 12052

 

[9] 2008/05/16 16:00:32: Resolve 61: aaaa udp 216.246.73.186 5060

[9] 2008/05/16 16:00:32: Resolve 61: a udp 216.246.73.186 5060

[9] 2008/05/16 16:00:32: Resolve 61: udp 216.246.73.186 5060

[9] 2008/05/16 16:00:36: Resolve 62: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 16:00:36: Resolve 62: a udp 192.168.30.105 12052

[9] 2008/05/16 16:00:36: Resolve 62: udp 192.168.30.105 12052

[9] 2008/05/16 16:00:59: Resolve 63: aaaa udp 192.168.30.105 12052

[9] 2008/05/16 16:00:59: Resolve 63: a udp 192.168.30.105 12052

[9] 2008/05/16 16:00:59: Resolve 63: udp 192.168.30.105 12052

 

 

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[9] 2008/05/16 15:56:45: DTMF: Power: 0 0 0 0 0 0 0 0 0

[9] 2008/05/16 15:56:45: Last message repeated 2 times

[9] 2008/05/16 15:56:45: DTMF: Power: 0 0 2 0 0 0 0 0 1

[9] 2008/05/16 15:56:45: DTMF: Power: 0 0 0 0 2 0 0 0 0

[9] 2008/05/16 15:56:45: DTMF: Power: 2 0 2 0 0 0 0 0 0

[9] 2008/05/16 15:56:45: DTMF: Power: 2 0 0 0 0 0 0 0 0

[9] 2008/05/16 15:56:46: DTMF: Power: 0 0 2 0 0 0 0 1 0

 

Well obviously there is inband DTMF detection going on, but it seems the volume is too low to have a reliable DTMF detection ("Whisper DTMF"). Maybe whoever is sending the DTMF should increase the volume.

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