atilla.gahbro Posted May 22, 2008 Report Share Posted May 22, 2008 after upgrading to 2.1.9.2467 we noticed that some (random) phones can not register any longer. scenario is customer calls stating their snom phone states NR on the lcd and when we check the sip logs we see "authentication required". after changing the password and talking the end user through entering the new password they can register again. i am wondering if this has something to do with the stronger password requirements i am seeing with 2.1.9.2467? about 20% of users are having this problem. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 22, 2008 Report Share Posted May 22, 2008 after upgrading to 2.1.9.2467 we noticed that some (random) phones can not register any longer. scenario is customer calls stating their snom phone states NR on the lcd and when we check the sip logs we see "authentication required". after changing the password and talking the end user through entering the new password they can register again. i am wondering if this has something to do with the stronger password requirements i am seeing with 2.1.9.2467? about 20% of users are having this problem. No the password policy has nothing to do with that (it only happens as JavaScript in the web browser). Hard to say what went wrong. Maybe the snom wizard kicked in and entered a new password. Quote Link to comment Share on other sites More sharing options...
atilla.gahbro Posted May 24, 2008 Author Report Share Posted May 24, 2008 No the password policy has nothing to do with that (it only happens as JavaScript in the web browser). Hard to say what went wrong. Maybe the snom wizard kicked in and entered a new password. how can we suppress the javascript in the web interface? which snom wizard are you referring to? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 25, 2008 Report Share Posted May 25, 2008 how can we suppress the javascript in the web interface? Go to system settings, and change the password policy. which snom wizard are you referring to? There is something on the phone that prompts for the password when the registration failed. Quote Link to comment Share on other sites More sharing options...
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