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How to differentiate inbound calls from two FXO lines


centrix-voip
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We have two phone lines connected to the cs410 and both of them will go to our hunt group. We configure three polycom phones that have line 1 for hunt group 100 and line 2 for hunt group 200. Is there any way to configure the inbound calls from FXO1 going to hunt group 100 and from FXO2 going to hunt group 200? This way we will know that the inbound call is coming from which PSTN lines.

 

The reason is we would like to know whether the call is coming from our customer or our internal people. Since we always give line 1's phone number (FXO1) for our customer and line 2's phone number (FXO2) for our internal people.

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We have two phone lines connected to the cs410 and both of them will go to our hunt group. We configure three polycom phones that have line 1 for hunt group 100 and line 2 for hunt group 200. Is there any way to configure the inbound calls from FXO1 going to hunt group 100 and from FXO2 going to hunt group 200? This way we will know that the inbound call is coming from which PSTN lines.

 

The reason is we would like to know whether the call is coming from our customer or our internal people. Since we always give line 1's phone number (FXO1) for our customer and line 2's phone number (FXO2) for our internal people.

 

That can be done. The FXO gateway has four DID numbers that will be in the To-Header that identify the line being used. You can use the rule in http://wiki.pbxnsip.com/index.php/Inbound_Calls_on_Trunk to route the inbound call then.

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