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pbx support

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  1. The snomONE virtual appliance is now available at VMware Marketplace.

     

    Please take a look at the below link for more information

     

    https://solutionexchange.vmware.com/store/products/7602

     

    This will allow you to load snomONE PBX as a virtual machines on a VMWare platform. The main advantage of the appliance is that you can setup every customer on an independent virtual appliance. That will make it easy to maintain/bill/move any domain<==>customer without really disturbing the other customers.

  2. Of course, here are some examples, (Incoming number: 0701123456, 0319999600 is PBX main number)

     

    This is how it should be (Redirected extension 605 to 03190510) :

     

     

    Let's consider this case. For this to work as you expected, you can make use of the "Trunk->Customer specific header (Example: X-snom: my header")".

    • Set the "Extension->ANI" to 0319999605.
    • Set the "trunk->accept redirect" to "No"
    • Set the "Trunk->Customer specific header (Example: X-snom: my header")" to "Diversion:<{ext-ani}@{domain}>;reason=unconditional;screen=no;privacy=off". Note: if you want the trunk's domain to go out in the INVITE, then you can use {trunk-host} instead of {domain}

  3. This is not a bug, it is specific to this machine, we have many other machines running fine.

    Thanks for the update.

     

    Even we try to reproduce it by leaving voice mails, ad-hoc recording, regular recording etc. Could not reproduce it.

  4. If you hear the AA prompts using Broadvoice and AA is not acting on the DTMF digits, then one of 2 possibilities -

    1. DTMF digits are not being sent to PBX.
    2. AA is not detecting the DTMF.

     

    If you turn the Log Media events to 7, you should see some DTMF logs on the PBX. That will at least show if we are seeing DTMFs from the trunk. Of course, best thing to do is to take packet trace to check the DTMF is being received on the interface.

  5. First, you should be running 4.5.0.1075 version for you to edit the CO lines on the domain accounts page.

     

    If you just follow the instructions step by step (starting with creating a trunk on the PBX, not on the NBE), then you will see the CO-Lines.

    Not sure what NBE card you have there, but you really do not need to create 4 trunks if it is a 4 port analog card. You just create 1 trunk and create 4 co-lines.

  6. If you set the "Trunk->Ringback(Support early media)": to "Message 180", then the provider sends the ringback. If they do not, then you can follow the below.

     

    Since the release 4.5.0.1050, we have added an option to upload as many ringback wav files as possible(using System->Settings->Upload audio page) to the system. These ringback tones can be selected under the domain or specific extension. This should provide you an easy way to pick and choose what ringback to be played per destination.

     

    Yes, you can separate the UK and German numbers into different domains and assign country specific trunks to those domains. Maybe it is easier to manage.

  7. Some more comments of this or am I way off in my mind?

     

    // Kalle

    Did you try setting 0311234567 as the ANI on the extension 600? Your case may be different from Jim's, not sure.

     

    What Jim wanted earlier was sort of a 2 stage dialing in 1 step, if I remember correctly. Ex: the access number and the destination number will be passed in the same INVITE and PBX "somehow" accepts the call and dials out the destination number.

  8. Both clients are upgrades from 4.5.1050 to 1075. Both had recording turned on, on one I turned off after the upgrade it did not fix it. What did fix it was changing the default mailbox size from 20 to unlimited.

     

    Just wanted to make sure that it is not related to the call recording play options that we introduced in this new version. It is strange that we can't reproduce what you are seeing.

     

    So the question is - under the domain->accounts page, do you really see, say, 24 messages for those users?

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