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pbx support

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Posts posted by pbx support

  1. v4.5 should allow you to configure the 720 phones. Do you have any customization done on the html or the pnp file? If you have, please back them up(for later use) and revert everything back to default.

     

    Also, the 720 phones come with built in certificates that are trusted by the PBX. So, whether the phone in the LAN(same network as the PBX) or WAN (different network), you should be able to perform the PnP.

     

    On the PBX, turn off the "Admin->Settings->PnP: Trust MAC address" and reboot the phone.

  2. We do have another parameter called 'user' that you can use.

    <tr>

    <td>Extension:</td>

    <td>{ssi variable user}</td>

    </tr>

     

     

    But today it does not display the user account info. Instead it displays the user ID (index for the table), which is not very useful on the email. We will add that to the next version.

     

    We probably did not print the extension info because, if you receive an email, you already know which extension you have received the emails for. We can see issue, if you get emails for multiple extensions.

  3. For some reason, the match is failing and the call is always going to the default destination 300.

    After the log

    Incoming call: Request URI sip:1111111111@{customersIP}:5060, To is <sip:5555555555@{customersIP}:5060>

    you should see something like

    Incoming: formatted To is....

    . I wanted to see that.

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