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pbx support

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  1. If this cell phone is associated with some extension, then if the remote party hangs up (not the cell phone), then PBX plays back some prompts to the cell phone (just to check if the user wants to perform anything else). If there is nothing else, the cell phone user can just hang up and the call should be disconnected without any delay.

  2. Are these blind transfers? If yes, they can just hangup after performing the transfer. There was some change done on .1075 to "improve" the blind transfer experience that is possibly causing this confusion.

     

    If you are looking for yes or no answer for your question, then the answer is no (at the moment).

  3. Did not need the Trunk->Customer specific header and the Diversion tag looks like it should.

    // Kalle

     

    The "Trunk->Customer specific header" was set to empty in our tests (note that this header is used if the call is outbound on that trunk. In this case, we are doing the inbound).

     

    "Trunk->Accept Redirect" was to "No".

     

    The invite to the destination (either to an extension or to an external number) had "From" header as original "from" header and "Diversion" as the DID of the 600 (in this case 0311234567).

  4. 1. The missed call email contains a click-to-dial link. This link points to the http access rather than https. I have looked around, but cannot see where to change this. Am I worrying unduly and is http sufficient for this ?

    There is "pref_http_scheme" global setting (in the pbx.xml file) which is set to http by default. You can change it to https, if you want it that way.

     

    2. When visiting the web interface the uploaded picture for extension does not display. Looking at the page source it points to the http location rather than the https location.

    I assume you are talking about the user portal here. We uploaded the picture from the admin portal and logged into the web interface using https. The picture was was visible on the page. (the page source points to http location, but that should be ok)

  5. We did a quick test here before knowing what exactly you are doing. Maybe there is something you can try before waiting for the new version.

     

    • Set 0311234567 600 on the Account number(s): field for 600 (instead of 600 0311234567).
    • Set "Assume that call comes from user:" as 600
    • The default "diversion_style" is set to tel under pbx.xml file. Change it to sip. You can change this Global setting using http://PBX IP address/reg_index.htm?save=save&diversion_style=sip
    • Make a test call

     

    With this you should see the INVITE going out with Diversion: "display name of 600" <sip:0311234567@pbx.company.com>;reason=unconditional;screen=no;privacy=off

     

    Let us know how it goes while we are making sure that we are RFC compliant.

  6. I think what we will do/verify if we are compliant to the RFC on this. Otherwise, it becomes very difficult to maintain.

     

    BTW, can you please explain this setup a bit?

    ...But it doesn't solve the problem with a mex extension. A mex extension is an outside extension that makes an invite to pbx so trunk needs to redirect.
  7. Just FYI..

     

    When 2011-4.2.1.4025 (Linux) was released, snom720 was not released. That's why running the older version has some issues like this one. That's why I asked the version question at the very beginning. Anyways, glad that you have configured the phone successfully.

  8. Navigate to Admin->Web Page Control and see if any of these files is modified. If yes, you can reset to default by clicking one of the icons on that page.

     

    As I mentioned, it could happen if you just type "dom_status.htm" directly on the browser.

  9. There seems to be some issue with PBX. There is one place when checking for the mailbox full, it is including even the recordings. We will fix it in the next version.

     

    For now, the way to get around the problem is


    •  
    • to move the 'messages' folder entries for that particular extension away(bit tricky).
    • modify the web page to have more than 100 and set that as the mailbox limit. This is much easier to do by changing the usr_core_mailbox.htm from the "Web Page Control".

  10. You seem to directly accessed dom_status.htm(and dom_logfile.htm), instead of clicking through navigation links Or you have modified of these files.

     

    This is not a major problem as long as you don't set/save anything from the web page. If you do it can be a problem.

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