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koolandrew

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Posts posted by koolandrew

  9. pattern / replacement

    in Dial Plan Setup

    Posted

    I have looked through the dial plans section several times, and it really doesnt tell the story.

    How do you change + to 011, and what does these replacements mean:

    sip*1\@\d;user=phone

    sip:\1@\r

    sip:\1@\r;user=phone

    Surely there must be an explanation somewhere of what this all means...please

     

     

  10. Rewriting inbound caller IDs?

    in Trunk Setup

    Posted

    i am not clear by your response.

    When i click on the link....the first thing it says is:

    Trunk Custom Headers

    The PBX can send just about anything in the SIP headers when making outbound calls. This is particularly useful if the trunk provider needs special parameters/values in the SIP headers.

    When you say the left hand side, is this a reply for the question regarding expressions, as i am just looking for quidance. I tried to use your example above and it didnt work and the call went to voicemail.

    !^([2-9]{10})$!+\1! !^([1-9]{11})$!+\1! 38

    i understand that the default setting using 1 but why not +1  as that will not work.

    In any event, if there is no way to actually receive calls 1+, just say so. I cannot find a way to do so using the default 1 settings.

     

    thanks

  11. Rewriting inbound caller IDs?

    in Trunk Setup

    Posted

    I was wondering if there is a handbook somewhere on this. I was wondering why the Vodia would remove +1 from calls. I see them as being presented but in log files but in the call logs and on the phone, the number gets changed from  +15555551212 to 555-555-1212 in the logs, and 5555551212 on the phone.

    The list of expressions above only directs the call, it doesnt seem to have anything to do with inbound caller id as mentioned above.

    Where is the setting for caller id.

    Thanks

  12. TLS: Alert Fatal -> Certificate unknown

    in General Setup

    Posted

    I realize that this is a bit old. i have always used purchased certs, but this is a much better solution. However, i have read everything above and i am not sure what to do as there are no longer any selections to make as Lets Encrypt is default. I dont see any certifcates in place and i am not sure how to make that happen now, as https now gives the warning, as i have removed the purchased cert.

    What are we supposed to do to enable lets encrypt as i have read everything but there seems that there is nothing to actually do to make this happen in v. 64.

     

    thanks

  13. Call forwarding with incoming CLI

    in Trunk Setup

    Posted

    3 hours ago, Support said:

    If you're unable to accomplish this, please create a ticket on vodia.zammad.com and give us the following details:

    1. Your admin login to your PBX.
    2. Name of the domain having issues.
    3. Name of the domain where your trunk is.
    4. Name of the trunk.
    5. Number to dial to test to replicate this issue. 

    ok, i will do so, thanks

  15. Call forwarding with incoming CLI

    in Trunk Setup

    Posted

    Thanks for the reply, but the examples that you have provided are no help.

    We simply want to pass along the caller id of the original caller, so if it is forwarded to a mobile phone, then they get that info. If there is a call from an extension, they either get company or extension info. I can take care of the latter two, but nothing i have tried has given no info or it is info from the extension, in this case.There are no examples, that reference calls forwarded to cell phones. It used to work.

     

    Please advise.

  16. Call forwarding with incoming CLI

    in Trunk Setup

    Posted

    Can you please expand on this. Simply we would like the following:

    The caller id is the company name and phone number unless an extension has a DID, then it is the extension name and DID. If someone calls an extension, either through an auto-attendant or directly to a DID, and it is forwarded to the mobile phone, is there a way to show the caller id of the original caller not the company or extension caller id.

    The example above has two different regex expressions and neither work to show the caller id of the cell phone.

     

    Thanks for your help.

  17. Active Sync

    in Extension Setup

    Posted

    It is a Kerio that fully supports active sync through outlook, apple email client, nine email client and other applications. This is the first time i havent got it to work. I also tried with office365 without any success.

     

    Thx

  21. Active Sync

    in Extension Setup

    Posted

    it says to leave that blank for autodiscovery???????????????

    So you are saying that i should put it in something like the following:

    https://domain.emailserver.com/

    I have tried that, and http and without, and nothing works.

    On my email client, it supports active sync, and the missing field on this is domain/username  and it works every time.

    I dont know why this cannot be a simpler setup.

  23. Active Sync

    in Extension Setup

    Posted

    Has anyone had any luck with this. I believe that there is a line missing which should have domain\username, as when i use active sync with my email client, it has this setting as well. It never seems to authenticate upon the log review.

    Please advise.

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