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matthewl

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Posts posted by matthewl

  1. is there any update on implementing this feature?

    I have noticed that in the last update that the system no longer works with  http://wiki.snom.com/Settings/fkey/starcode

    when the key is pressed I am seeing the below in logs.

    [4] 20190416114440: Dial number *94 from user 681 and dial plan Redacted
    [5] 20190416114440:
    *94 does not match any star code

    It does seem to work using http://wiki.snom.com/Settings/fkey/dtmf

    but this has the undesired effect of sending the DTMF tones when the button is pressed.

     

    I can provide full logs if required but this definitely worked in version 60.0 and possibly 61.0 

  2. Hi,

    We currently have automatic recording and I have programmed 2 buttons on users snom 715 phones to pause and resume the recording (using the starcode F key http://wiki.snom.com/Settings/fkey/starcode) is there any way we could get this to notify the user? eg the BLF button lights up when paused and extinguishes when resumed?

    https://vodia.com/documentation/starcodes_miscellaneous

  3. We are using windows 64 bit, I can see the recording is under Features >>> recorded calls but we are archiving call recordings and allowing customers FTP access to the server. They cannot see the files because they don't go into the domain recording folder which is specified? the problem here is that we have to delete the xml files in the 'recs' folder due to PBX performance the user cannot access call recordings this way.

     

    Is there no way this can be set or implemented. It doesn't really make sense to be considering all other automatic recordings go into the correct folder.

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