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shopcomputer

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  1. We are using pbxnsip 2.1.11.2484

     

    I get the following line in my log file

    [1] 2008/11/18 11:18:48: Could not allocate new ports!

    [1] 2008/11/18 11:18:48: Last message repeated 2 times

     

    We are also getting calls with no audio and CALL ID is "SIP".

    I am trying to figure out if the two issues are related.

    I would just like have a better explanation of the error message.

    I assume it is referring to a RTP port.

     

    More details would be appreciated.

     

    Thanks

    What port range do you have set for RTP, in the settings, ports?

  2. My company is currently looking at the Snom M3 for a replacement phone when we move to the PBXnSIP solution.

     

    1. Can multiple M3 base stations connect to a single repeater? (I would think the answer would be yes but the Snom site is less the complete)

     

    The Repeater will automatically register to the Base station that emits the most powerful signal.

     

    2. What is the effective range of these repeaters?

     

    The range really depends on where it is placed, the documented range is doubles the base station range of 50 meters indoors and 300 meters outdoors. you can have up to 6 repeaters register per base station.

     

    3. Can I register multiple extensions to the Same M3 base station. So it would go like this: I have 1 base station with 3 different handsets and each handset has its own extension.

     

    Yes, up to 8 extensions, you can assign them to the phones, using the base stations web interface, you can have multiple extensions on a single handset if you wish.

     

    8 handsets per base station, 3 concurrent calls per base station, 6 repeaters, 6 alerting handsets at a time.

    The datasheet is available here http://www.snom.com/uploads/docu/data_snom_m3_en_v112.pdf

     

    Thank you in advance for all of the help.

     

    Tom

  3. Now with 3.1, having the capability to require confirmation when receiving calls on a cell phone. It would be nice to be able to enable groups to forward to cell phones. Right now we use manual registrations for cell phones that must participate in groups, however that lacks the confirmation capability.

  4. Inbound or outbound? Inbound requires to listen to the 2nd ring for caller-ID detection; outbound required (slow) DTMF dialing.

     

    SIP trunks are just "instantaneous" - caller-ID is immediately available.

     

     

    Outbound, after hitting the check on the Snom phone it takes at least 8 seconds till it connects / rings.

  5. I have a new CS410 install, we are using the built-in gateway, there seems to be an 8 second delay until the call goes through. bypassing the CS410 call goes through right away, any suggestions? I already tried upgrade to 3.1.

  6. That is how I do It now, I merge the audio files, to include good morning, etc. which works fine for me.

     

    I only mentioned it in this post as the original post was regarding calling in to record a pre autoattendant greeting, and turn on a service flag, when they can't make it to the office do to the weather.

  7. Pre auto-atendant greeting, lets says good morning, or good afternoon, or good evening, etc. or we are currently closed, then play standard greeting.

     

    If the service flag related to *9870*1 And *9870*2 and *9800*3 are all active play all 3 greetings, not just the first.

     

    *9870*1 can be good morning

    *9870*2 can be we are currently closed

    *9800*3 can be auto attendant greeting

  8. I played with the IVR Tab quite a few times. Although you can set several greetings according to a service flag, it will only play 1 greeting, if two service flags are active it will only play the first, the standard greeting will only play when no service flag is active. So a welcome greeting can not be activated.

  9. I also think a pre-autoattendant greeting would be great. The way I have it now is 3 complete recordings with the same message, just the first 2 words change, good morning, good afternoon and good evening, and I have a service flag scheduled for the hours per day.

     

    Right now if you activate 2 greetings with the service flags, only the first plays, you can leave the functionality as is, just allow activating multiple greetings.

     

    so if I have 3 messages.

    Good morning set

    We are currently closed set

    You have reached the autoattendant, if you know your party... set

     

    It should play Good morning We are currently closed You have reached the autoattendant, if you know your party...

     

    Right now it would only play good morning.

  10. I don't understand, weren't all CS410's ruuning on version 2, until a few weeks ago when version 3 was released?

     

    Kevin did send us a minor version 3 upgrade for version 3, which the client said fixed the problem, however they called back complaining a few minutes later.

     

    They get interuptions/choppyness in ther calls, using both audiocodes gateway and the internal gateway.

  11. I think there is a bug in the full install setup file of 3.0, when running the 3.0 setup on a computer already running version 2, it asks if it should perform upgrade, it seems as if everything upgrades fine, however checking the version on the status page, shows it is still 4unning version 2.

     

    If we do the upgrade using the upgrade download, replacing the exe file, that seems to do the job correctly, and exe is noticeably larger.

  12. Did anyone figure out how to create a button on Snom phones to dial *90?

     

    So customer can press the button and then hit the extension number to intercom an extension?

     

    Seems like every system I sell the customer asks about this.

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