shopcomputer
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Posts posted by shopcomputer
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I want to be able to take all CDR's and save it to a file on my server, then at midnight ill have a script that will email it to me
i want the files to be saved based on the day date
i want to be able to see on which domain that call was on, who made the call, who did that person call, which extension was it, etc
it seems as the regular nightly CDR's email doesnt always email all domains, sometimes i miss emails from some domains, the next night from others
i figured having it save to a txt file, or excell format, then have it emailed to me, might be a better idea. what do you experts think?
see https://www.pbxnsipsupport.com/index.php?_m...kbarticleid=389
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I have a small prospect/suspect that is a fax machine addict. Mitel was touting "net faxing". Faxing from one fax machine in house to another fax machine....i suspect via an ATA that is t.38 or something...
Anyone know if this will work solidly? I would probably use the Patton MATA...
Of course they want to "share the pstn line with the fax machine" senario too...hmmm
matt
t.38 with faxing works, although you do have issues now and then, also make sure the ITSP's support t.38.
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I am trying to use the TAPI with Outlook 2007 and it doesnt work, no calls going out
do i have to set anything on the PBX?
Make sure there is no firewall blocking.
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Is the problem of YMSL resolved? All calls get recorded but incoming and outgoing have no differences on this built it always put -i- does not matter if is incoming or outgoing!
Still got problem with this.
Anyone?
What version are you running?
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Henry:
Can you tell me how Can I get SIPfire?
Thanks Juan Acevedo
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How can I set a DID to point directly to my Voicemail, is the best option pointing the DID to an IVR node, which redirects all calls to 8XXX?
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That would solve it. On the other hand... why you need 64bit at the moment? I saw systems running 200 users and using some hundreds MB of RAM...
Well I am setting up an i7 processor 3.33ghz with 6GB ram for a hosting company running Windows 2008 64 bit. You are right that Pbxnsip is not memory hungry, however I do think it would perform a bit better on 64 bit anyway. specially if there is recordings and codec conversions.
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I've heard too that ISA just isn't going to work.
matt
FYI
I did end up using the VPN route.
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How about compiling a 64 bit version?
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Any way to change the CDR time format from 24 hour to 12 hour format.
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Hello, is anyone using the PBXNSIP for a hosted environment? How is is working out, any issues, things lacking feature-wise, how many users/stations/different acounts broken out. What OS is it loaded on.
Thanks
We have clients running hosted in Linux, Some with Windows.
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?
Unless it is a toll free call, you can not see the phone number if they are blocking their caller ID.
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I have basic connectivity and can log in to the appliance.
How do I configure the auto attendant? I dont see this anywhere in the gui device config? Is there software that I need?
Also, where can I download a manual?
but, Seriously, is there a setup manual?I am a total newb to this VOIP PBX stuff.
http://wiki.pbxnsip.com/index.php/Auto_Attendant
http://wiki.pbxnsip.com/index.php/Main_Page
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pbx support -
CS410 version. Single hunt group with incoming calls on 4 line sip trunk coming directly into hunt group (no AA). Calls are not "answered" by system until someone in hunt group picks up the call. Also single PSTN line on FXO port 1. Both the PSTN trunk and the sip trunk behave the same. Very basic setup.
I was able to reproduce it as follows:
Call in to phone system, enter the extension number, system calls cell phone, system plays caller ID announcement to cell phone. If you hang up cell phone, it disconnects the caller rather than sending him to voicemail. If I press 1 it does connect the call.
Kellenw, you may need to increase the amount of seconds till the mailbox picks up.
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Cent OS version can be found here - http://pbxnsip.com/protect/pbxctrl-centos5-4.0.0.3204
Works nice, took me a little bit, as it was auto blacklisting my IP address, I needed to login to using the localhost and unblock myself, some other setting also did not upgrade, I reviewed everything and it seems to work good now, for example it set my mailbox maximum messages to 0, and gave callers a message mailbox full, in the old version 0 meant unlimited.
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Ok if we break this down we can do the various components. Each phone registers with a different extension i.e. 101 102 103 etc.. We create a hunt group that rings all the phones and then the final destination goes to the "group mailbox" so there is only one mailbox. Then each outbound call can have its own trunk with the correct 911 and trunk ID. In the mailbox setting there is a setting to allow access for extensions so if 101 is the main account you can put in 102 103 etc to be able to access the mailbox. Now the snom phones can be setup to monitor other mailboxes with a button. There is an MWI field for that. In most decent business grade ATA's there is also a mailbox setting. If you put 101 in for the mailbox setting of extension 102 (the ATA) then it should subscribe for MWI events for 101. The trick maybe to have the same sip passwords for all of the extensions. Can you give that a shot?
I was thinking of it quite similar, you can disable the mailbox on all these extensions, set a call forwarding no answer on all extensions to a dummy extension, the set dummy extensions mailbox to pickup immediately. set these extensions to monitor vm on this extension.
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Please read http://en.wikipedia.org/wiki/IP_multicast
Your ISP would need to assign you multicast addresses, otherwise it can only work on your LAN or VPN, the multicast traffic does not route all over the internet.
You also need to make sure your switches and routers have multicast enabled.
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it says you can only use one IP address
im assuming it wont work in a hosted / multi domain set up?
You can set up a seperate paging account in each domain, each one having its own IP.
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easy for you to try in your lab, it only accepts the first entry ignoring the re rest.
I don't understand it, but I would not argue... -
Sure? Did you see there are exclamation marks (!) and pipes (|)? They look similar, but have a fundamental different meaning!
Quite sure, my IVR worked until the upgrade.
I had to change to !0600!401! !5400!401! !4502!401! ![0-9]{4}!00! instead of !0600|5400|4502!401! ![0-9]{4}!00!
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Though not very beautiful, you can do something. I would choose some additional digits of the code that are always the same :-P just to make sure that the caller does not enter complete nonsense. Then you can use a pattern like that: !123[0-9]{4}!300!
BTW the pattern that you wanted to use probably looks like this: !1234|6789!300. The [] group alternative characters, that is probably not what you wanted. If you have not too many customers, that would be a pragmatic way to get the problem solved!
In the latest version | is not working to seperate, I need to create a seperate rule for each entry.
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Hi! I really get crazy with that ringtones. I cannot follow where the ringtone-files comes from, where they are stored and how to get them to the phone. And: If I understand right, all of the Ringer-Settings of the Snom Phone are are circumnavigated as the phone is instructed by the pbx to play GUI-sounds instead of triggering the ringer according to the phone settings.
[2]4/5/2009 16:16:37: gui_object:: Received Alert Info alert_info_host=127.0.0.1:80, alert_info_file=/Bellcore-dr2
[5]4/5/2009 16:16:37: Dialog -10/5 going to early
[2]4/5/2009 16:16:37: gui_object::synthesizer: Playing Bellcore melody
[2]4/5/2009 16:16:37: gui_object::synthesizer: Playing Bellcore melody
[2]4/5/2009 16:16:37: gui_object::synthesizer: Playing Bellcore melody
[2]4/5/2009 16:16:38: gui_object::synthesizer: Playing Bellcore melody
Is there any possibility to disable this on the pbx and just let the SIP-Command "BELL" triggering the ringer? The unattractive side-effect is, that the phone currently bells furious in the first seconds due to the quad GUI-Command (see above). No idea, where to find the reason for that behaviour. It occurs only on Agent Group Calls, normal Calls will only raise one GUI-Command
You can disable the phone pulling ringtones from the server see http://wiki.pbxnsip.com/index.php/Snom#Ringtones
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Good idea! But where to find a template or a description for that file? It isn't available on my system and I have to create it manually. And: where exactly to store this file in order that works? Root directory? \pnp_parms? Could you provide me a sample file?
Thanks a lot
This is what my file looks like, I know it is not perfect, though it works, I have it both in the root directory and in the html folder. If you search this forum you will find the template and more info. Also see http://wiki.pbxnsip.com/index.php/Saving_a...e_Configuration
<?xml version="1.0"?>
<ringtones>
<tone name="custom1">
<vendor ua="Polycom.*" type="alert-info">Custom 1</vendor>
<vendor type="alert-info"><http://127.0.0.1/Bellcore-dr4></vendor>
</tone>
<tone name="custom2">
<vendor ua="Polycom.*" type="alert-info">Custom 2</vendor>
<vendor type="alert-info"><http://127.0.0.1/Bellcore-dr4></vendor>
</tone>
<tone name="custom3">
<vendor ua="Polycom.*" type="alert-info">Custom 3</vendor>
<vendor type="alert-info"><http://127.0.0.1/Bellcore-dr4></vendor>
</tone>
<tone name="custom4">
<vendor ua="Polycom.*" type="alert-info">Custom 4</vendor>
<vendor type="alert-info"><http://192.168.0.2/Door_Bell1.wav></vendor>
<vendor ua="aastra.*" type="alert-info"><http://192.168.0.2/Door_Bell1.wav></vendor>
<vendor ua="snom.*" type="alert-info"><http://192.168.0.2/Door_Bell1.wav></vendor>
</tone>
<tone name="internal" type="internal">
<vendor ua="Polycom.*" type="alert-info">Internal</vendor>
<vendor type="alert-info"><http://127.0.0.1/Bellcore-dr2></vendor>
</tone>
<tone name="external" type="external">
<vendor ua="Polycom.*" type="alert-info">External</vendor>
<vendor><http://127.0.0.1/Bellcore-dr3></vendor>
</tone>
<tone name="intercom" type="intercom">
<vendor ua="Polycom.*" type="alert-info">Auto Answer</vendor>
<vendor ua="Cisco-CP79.*">auto-answer=0</vendor>
<vendor type="call-info"><{from-uri}>;answer-after=0</vendor>
</tone>
</ringtones>
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Hello,did anyone had success in selecting different Ring Tones on Agent Group Calls or Hunt Group Calls? For me it doesn't matter which ring tone is selected, always the same Standard Melody is played. I wonder where this ringtone comes from, because it is none of the 1-9 Snom's Melody which can be triggered for demo-play. I tried all settings in pbxnsip as well as all Settings in the User-Interface of the Phone Handset. Changed the Ringtone in the SIP-Identity, changed the Default Ringtone in the Preferences Menu as well as all other options in this tab like special ringtones with alert-info internal/external/group. But now I found something interesting in the Phones SIP-Trace. What the hell is:
[2]3/5/2009 23:20:29: gui_object:: Received Alert Info alert_info_host=127.0.0.1:80, alert_info_file=/Bellcore-dr2
Should it be really neccessary to tinker within the millions of expert-settings (alert-info / specify ringtone-files) of each snom phone rather than just select another ringtone in the pbxnsip menu in order to get different ringtones?
I remember I've heard some day a different ring tone (maybe on previous software versions on pbxnsip) but cannot remember if I had made special settings accidentally.
Would be very nice to be able to distinguish different lines audible.
Regards from Germany,
Lucas Hummig
I created a custom ringtones.xml in the PBX folder, and uploaded some wave files as ring tones.
but, Seriously, is there a setup manual?
Hello,
Troubleshooting 1 way audio
in General Setup
Posted
How many calls, are you sure 100 rtp ports are enough for you?