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Posts posted by shopcomputer

  1. Can't log into Web GUI as user

    in Web Interface

    Posted

    Well after about 5 hours of banging my head against a wall we found the solution. we needed to use the domain name of the pbx domain at the end of the user name. For instance, my username was 817. now it has to be 817@srpbx01.mdgn.microdatagis.com I have no idea why but that is what did the trick. Also be careful when you copy the pbxctr.exe file that you unblock it on the new server, in order to do this right click on the file and go to properties and click unblock at the bottom! Thanks for the help!

     

    Tom

    If you have more than 1 domain, not using the localhost domain, then you need to include the domain name, when logging in.

  2. Snom with POE Switches

    in snom Phones

    Posted

    I have never been able to make a snom 360 or 320 work on any cisco switch running spanning tree, and PoE

    We primarily use HP switches, however I definetly have some Cisco switches out there, and never had to change any settings.

     

    You may have an old Cisco switch, that is older than the current poe standards.

  3. snom 870

    in snom Phones

    Posted

    Definetly not a user name and password issue, as my web browser accepts that same login, it has the full username@domain, the Snom 820 accepted the same password too. I beleive I would get a 400 response not a 500 for a bad password.

    Did anyone successfully autoprovision a Snom 870? which firmware version?

  4. snom 870

    in snom Phones

    Posted

    Ok. definitely this is a user name password issue. Try using username@domain if it is multi-domain system.

    Definetly not a user name and password issue, as my web browser accepts that same login, it has the full username@domain, the Snom 820 accepted the same password too. I beleive I would get a 400 response not a 500 for a bad password.

  5. snom 870

    in snom Phones

    Posted

    FYI.. After copying the pnp.xml to html folder, you need to restart PBX service or this file needs to be uploaded through Admin->Settings->Configuration page.

     

    Also, the log line "[0]24/12/2001 00:00:52: Webclient: Could not resolve host during provisioning srv.server.com:80", is a suspect.

     

    Sorry, I forgot about that, I reloaded the pnp.xml, I get further however it seems to be getting an error 500, and it tries to re log in, from my desktop, the url's pull up fine, using same user name and password set in the client setting of the phone.

     

    here is the snom 870 log

     

    5]24/12/2001 00:00:27: Using GUI language English from: /snom/snomlang/gui_lang_EN.xml

    [5]24/12/2001 00:00:32: Using WEB language English from: /snom/snomlang/web_lang_EN.xml

    [5]24/12/2001 00:00:32: read_xml_settings: found dial-plan XML header

    [5]24/12/2001 00:00:32: read_xml_settings: found one byte encoding: 0

    [0]24/12/2001 00:00:41: phone::vlan_onoff: cannot open switch-api

    [0]24/12/2001 00:00:41: phone::vlan_table_reset: cannot open switch-api

    [5]24/12/2001 00:00:41: Opening TCP socket on port 843

    [5]24/12/2001 00:00:46: Setting server was already set: http://server.server.com/provisioning/snom870.htm

    [5]24/12/2001 00:00:46: Fetching URL: http://server.server.com/provisioning/snom870.htm

    [5]24/12/2001 00:00:55: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:00:55: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:00:59: read_xml_settings: found setting-files XML header

    [5]24/12/2001 00:00:59: read_xml_settings: found one byte encoding: 1

    [5]24/12/2001 00:00:59: read_setting_file_list: added URL: http://55.77.142.3:80/provisioning/snom_3x...l?model=snom870

    [5]24/12/2001 00:00:59: read_setting_file_list: added URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:00:59: read_setting_file_list: added URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:00:59: read_setting_file_list: added URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:00:59: read_setting_file_list: added URL: https://55.77.142.3:443/provisioning/snom_w...l?model=snom870

    [5]24/12/2001 00:00:59: read_setting_file_list: added URL: https://55.77.142.3:443/provisioning/snom_g...l?model=snom870

    [5]24/12/2001 00:00:59: read_setting_file_list: added URL: https://55.77.142.3:443/tftp/snom_870_custom.xml

    [5]24/12/2001 00:00:59: Conf setup: found xml style settings

    [5]24/12/2001 00:00:59: Fetching URL: http://server.server.com/provisioning/snom...00414410B3B.htm

    [1]24/12/2001 00:00:59: Conf setup: code: 404, host: server.server.com:80, file: /provisioning/snom870-000414410B3B.htm

    [5]24/12/2001 00:00:59: Fetching URL: http://55.77.142.3:80/provisioning/snom_3x...l?model=snom870

    [5]24/12/2001 00:01:07: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:01:07: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:01:10: read_xml_settings: found phone-settings XML header

    [5]24/12/2001 00:01:10: read_xml_settings: found one byte encoding: 1

    [5]24/12/2001 00:01:10: Conf setup: found xml style settings

    [5]24/12/2001 00:01:10: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:01:19: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:01:19: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:01:49: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 1, state: 38

    [5]24/12/2001 00:01:52: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:02:00: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:02:00: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:02:30: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 2, state: 38

    [5]24/12/2001 00:02:33: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:02:42: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:02:42: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:03:12: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 3, state: 38

    [5]24/12/2001 00:03:15: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:03:23: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:03:23: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:03:54: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 4, state: 38

    [5]24/12/2001 00:03:57: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:04:05: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:04:05: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:04:35: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 5, state: 38

    [5]24/12/2001 00:04:38: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:04:47: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:04:47: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:05:17: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 6, state: 38

    [5]24/12/2001 00:05:20: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:05:28: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:05:28: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:05:58: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 7, state: 38

    [5]24/12/2001 00:06:01: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:06:10: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:06:10: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:06:40: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 8, state: 38

    [5]24/12/2001 00:06:43: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:06:51: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:06:51: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:07:22: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 9, state: 38

    [5]24/12/2001 00:07:25: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:07:33: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:07:33: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:08:03: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 10, state: 38

    [5]24/12/2001 00:08:06: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:08:15: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:08:15: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:08:45: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 11, state: 38

    [5]24/12/2001 00:08:48: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:09:18: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 12, state: 38

    [5]24/12/2001 00:09:21: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:09:52: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 13, state: 38

    [5]24/12/2001 00:09:55: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:10:03: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:10:03: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:10:33: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 14, state: 38

    [5]24/12/2001 00:10:36: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:10:45: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:10:45: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:11:15: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 15, state: 38

    [5]24/12/2001 00:11:18: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:11:26: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:11:26: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:11:56: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 16, state: 38

    [5]24/12/2001 00:11:59: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:12:08: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:12:08: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:12:38: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 17, state: 38

    [5]24/12/2001 00:12:41: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:12:49: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:12:49: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:13:19: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 18, state: 38

    [5]24/12/2001 00:13:22: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:13:31: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:13:31: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:14:01: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 19, state: 38

    [5]24/12/2001 00:14:04: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:14:12: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:14:12: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:14:43: Conf setup: return code 500; requeueing >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<;'>https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<; attempt: 20, state: 38

    [5]24/12/2001 00:14:46: Fetching URL: https://55.77.142.3:443/provisioning/snom_3...l?model=snom870

    [5]24/12/2001 00:14:54: webclient::handle_challenge: http server is asking for credentials!

    [5]24/12/2001 00:14:54: webclient::handle_challenge: resending request !

    [5]24/12/2001 00:15:24: Conf setup: return code 500; giving up on >https://55.77.142.3:443/provisioning/snom_3xx_phone.xml?model=snom870<

    [5]24/12/2001 00:15:24: read_xml_settings: found phone-book XML header

    [5]24/12/2001 00:15:24: read_xml_settings: found one byte encoding: 0

    [5]24/12/2001 00:15:27: Using GUI language English from: /snom/snomlang/gui_lang_EN.xml

    [5]24/12/2001 00:15:32: Using WEB language English from: /snom/snomlang/web_lang_EN.xml

    [5]24/12/2001 00:15:32: Opening TCP socket on port 80

    [5]24/12/2001 00:15:32: Opening TCP socket on port 443

  6. snom 870

    in snom Phones

    Posted

    It should work. Just make sure that you need to remove these files when you upgrade the version to something that includes the PnP files for snom 870. (All version older than today do support this).

    Does not work for me, I do have snom_3xx_fs and snom_3xx_fw in the genrated/extension folder, my 820 phones have 8 files in their extension folder.

    I get a 404 if I try browsing to http://srv.server.com/provisioning/snom870.htm where as if I try http://srv.server.com/provisioning/snom820.htm I get logon and see the xml

     

    snom log

    5]24/12/2001 00:00:31: Using GUI language English from: /snom/snomlang/gui_lang_EN.xml

    [5]24/12/2001 00:00:36: Using WEB language English from: /snom/snomlang/web_lang_EN.xml

    [5]24/12/2001 00:00:36: read_xml_settings: found dial-plan XML header

    [5]24/12/2001 00:00:36: read_xml_settings: found one byte encoding: 0

    [0]24/12/2001 00:00:46: phone::vlan_onoff: cannot open switch-api

    [0]24/12/2001 00:00:46: phone::vlan_table_reset: cannot open switch-api

    [5]24/12/2001 00:00:46: Opening TCP socket on port 843

    [5]24/12/2001 00:00:51: Setting server was already set: http://srv.server.com/provisioning/snom870.htm

    [5]24/12/2001 00:00:51: Fetching URL: http://srv.server.com/provisioning/snom870.htm

    [0]24/12/2001 00:00:52: Webclient: Could not resolve host during provisioning srv.server.com:80

    [5]24/12/2001 00:00:52: Conf setup: return code 400; requeueing >http://srv.server.com:80/provisioning/snom870.htm<; attempt: 1, state: 38

    [5]24/12/2001 00:00:55: Fetching URL: http://srv.server.com:80/provisioning/snom870.htm

    [1]24/12/2001 00:00:55: Conf setup: code: 404, host: srv.server.com:80, file: /provisioning/snom870.htm

    [5]24/12/2001 00:00:55: Fetching URL: http://srv.server.com/provisioning/snom870-000414410B3B.htm

    [1]24/12/2001 00:00:55: Conf setup: code: 404, host: srv.server.com:80, file: /provisioning/snom870-000413410B3B.htm

    [5]24/12/2001 00:00:55: Fetching URL: http://127.0.0.1/dummy.htm

    [1]24/12/2001 00:00:55: Conf setup: code: 500, host: 127.0.0.1:80, file: /dummy.htm

    [5]24/12/2001 00:00:55: Fetching FW URL: http://srv.server.com/snom870/snom870-firmware.htm

    [5]24/12/2001 00:00:55: Fetching URL: http://srv.server.com/snom870/snom870-firmware.htm

    [2]23/12/2001 19:00:55: start_dst(984276000) end_dst(1004839200) offset_dst(3600) offset_utc(-18000)

    [2]23/12/2001 19:00:55: start DST: 03/11/2001 02:00:00 (984276000)

    [2]23/12/2001 19:00:55: end DST: 11/04/2001 02:00:00 (1004839200)

    [5]23/12/2001 19:00:55: read_xml_settings: found phone-book XML header

    [5]23/12/2001 19:00:55: read_xml_settings: found one byte encoding: 0

    [5]23/12/2001 19:00:58: Using GUI language English from: /snom/snomlang/gui_lang_EN.xml

    [5]23/12/2001 19:01:03: Using WEB language English from: /snom/snomlang/web_lang_EN.xml

    [5]23/12/2001 19:01:03: Opening TCP socket on port 80

    [5]23/12/2001 19:01:03: Opening TCP socket on port 443

    [2]3/12/2009 19:32:32: start_dst(1236477600) end_dst(1257040800) offset_dst(3600) offset_utc(-18000)

    [2]3/12/2009 19:32:32: start DST: 03/08/2009 02:00:00 (1236477600)

    [2]3/12/2009 19:32:32: end DST: 11/01/2009 02:00:00 (1257040800)

  8. snom 870

    in snom Phones

    Posted

    We will come out with a version 3.5. I think there we can include the 870 config file. I attach the files that you can throw into the html directory. Don't forget to remove them when you upgrade later.

    I am running 4.0.0.3217 (Win32) can use the same files for the Snom 870?

  9. Call Park

    in Polycom Phones

    Posted

    What you can do is create and address book entry and set the telephone number to the park code. Kind of workabound...

    Can I have it monitor the park orbit extension, and somehow indicate a blf, when park orbit is in use?

  10. Call Park

    in Polycom Phones

    Posted

    I have a client with many Snom 360 phones, running PBXnSIP for several years.

     

    They are set to use extension 60, 61, 62 and 63 for call parking

    I have 4 park orbit buttons setup in the PBX for them, work great.

     

    One user just got a Polycom IP 550, is there any way I can manually create a button on the phone as a park buttons, to use those extensions for parking and pickup?

    Anybody there?

  12. suggestion for a DECT system

    in VoIP Phones

    Posted

    Moishe,

     

    Thanks, I did use the MC50 as a softphone using SJLab sip softphone. The mc50 worked nice in my recollection and sjlab wm softphone (while not glitzy) did work nice too. But if mc50 has a softphone they wrote i would REALLY like to know about it. I wasn't sure that a warehouse person would want to be tapping a screen for a phone though....just my thot...;-)

     

    I did a video review of mc50 and sjlab phone (but youtube doesn't seem to be working today for it:)

     

    matt

     

    CA50 and MC50 are not the same model.

    The buttons don't work with the softphone?

    BTW how do you like that softphone? I have been using http://www.ageet.com/us/products-agephone-mobile.htm

  13. suggestion for a DECT system

    in VoIP Phones

    Posted

    Hey, I have a motorola mc70 sitting on my desk. (data collector). That doesn't come with a sip phone does it?

    does the mc75?

     

    thanks for all the good input.

    matt

     

    As far as I remember from training there are 2 versions one sip and the other h.323. Unless I am confusing with the CA50, as I do see that with a sip and h.323 version, all that says on the mc 70 datasheet is VOIP ready.

  14. suggestion for a DECT system

    in VoIP Phones

    Posted

    moishe,

     

    Do you have a rugged wifi phone you like?

     

    tx

    matt

     

    If you are looking for real rugged warehouse class device go with Motorola MC70 or MC75.

     

    Alot of warehouse guys like engenius phones, I have not been able to get the SIP version, so I sometimes use fxs gateways for them.

     

    You can also look at at Unidata and Polycom specralink, although not fully rugged, they are not cheap quality.

  16. Call Park

    in Polycom Phones

    Posted

    I have a client with many Snom 360 phones, running PBXnSIP for several years.

     

    They are set to use extension 60, 61, 62 and 63 for call parking

    I have 4 park orbit buttons setup in the PBX for them, work great.

     

    One user just got a Polycom IP 550, is there any way I can manually create a button on the phone as a park buttons, to use those extensions for parking and pickup?

  17. Broadvoice

    in ITSP's

    Posted

    Well I WAS getting error 408, timeout when I would have the outbound proxy set to proxy.nyc.broadvoice.com, and if I would change the outbound proxy to the other recommendation of proxy-nyc, I would get error 500, address issues, but now since I came into work this morning, My trunk doesn't give me an error message, it says: 200 OK (refresh interval 15 seconds), which that is completely new. So I am attempting to register it, and if it does indeed register, I will post what settings worked here for me. It is weird though because I really haven't changed anything, it just all of a sudden decides it wants to work...

    200 OK means it successfully registered.

  18. Broadvoice

    in ITSP's

    Posted

    Thanks for the info. We do have the sip password, which we have correctly entered, and as for BYOD, I asked Broadvoice what that was, and they said it was just info. on the account, so I assume our account must be set for BYOD. It still is not registering... Broadvoice is no help either... they basically tell me since we are using a device that does not have a configuration with them, there is nothing they can tell us... I don't know what else to do. I do appreciate your help!

    What is the PBX logs showing?

  19. Broadvoice

    in ITSP's

    Posted

    Greetings to whomever might be able to help,

     

    We just bought Broadvoice, and are trying to connect it to our PBXNSIP system, however, we keep getting the error message: 408 Request Timeout (Registration failed, retry after 60 seconds)

     

    Our account number is our phone number I believe...

     

    The outbound pox that we are using was recommended on this board earlier:

     

    proxy.nyc.broadvoice.com:5060

     

    Is the domain listed in registering this as a trunk supposed to be the sip.broadvoice.com that they recommend when purchasing their stuff...

     

    Also, we said yes to avoid RFC4122 (UUID), so I know it isn't that....

     

    If anyone has struggled with this and found the answer, please let us know. I would appreciate it. Thanks!!

     

    --Jeff

     

     

    We tried Broadvoice a while back, it did register, make sure your account is set for BYOD, and you get a sip password from them.

  21. caller id PHONE NUMBER display

    in General Setup

    Posted

    Hello,

     

    I have a customer who wants to see the caller id caller_name AND the caller_number.

    We use snom 360 phones and I can't see a very reasonable way to even get it! ;-)

     

    (they need to write it down to get it to someone else...no computers are invovled)

     

    #1-i can't seem to see a way to get it when on the call...

    #2-after the call it is quite a few keystrokes...press the snom "calls" button > select "recieved calls" > press "check" > press "more info" button > press "number" and now the number is encoded in "sip:blah blalh" so you need to scroll (laboriorsly) back and forth! ;-)

     

    Am I really missing something simple?

    i'm sure i must be...

     

    THANKS!

    matt

     

     

    Log in to the phone, prefrences, the 3rd option, number display style.

     

    I will email you a screenshot.

  22. How to configure iSoftphone on MAC

    in VoIP Phones

    Posted

    yes , i also tried SIP without TLS. According the SIP log from the iSoftPhone Authentication is required.

     

    Message sent: (to dest=15.137.40.40:5060)

    REGISTER sip:15.137.40.40 SIP/2.0

    Via: SIP/2.0/UDP 15.137.40.20:5060;rport;branch=z9hG4bK2121148679

    From: <sip:55@15.137.40.40>;tag=1980515830

    To: <sip:55@15.137.40.40>

    Call-ID: 2048568031

    CSeq: 1 REGISTER

    Contact: <sip:55@15.137.40.20:5060;line=6ea58eb8426814e>

    Max-Forwards: 70

    User-Agent: iSoftPhone 2.6060

    Expires: 1800

    Supported: 100rel

    Supported: path

    Content-Length: 0

     

     

    Received message:

    SIP/2.0 401 Authentication Required

    Via: SIP/2.0/UDP 15.137.40.20:5060;rport=5060;branch=z9hG4bK2121148679

    From: <sip:55@15.137.40.40>;tag=1980515830

    To: <sip:55@15.137.40.40>;tag=9115ce87a5

    Call-ID: 2048568031

    CSeq: 1 REGISTER

    User-Agent: pbxnsip-PBX/3.4.0.3201

    WWW-Authenticate: Digest realm="15.137.40.40",nonce="032e18d1169b67c4854bf26aefcf1714",domain="sip:15.137.40.40",algorithm=MD5

    Content-Length: 0

     

     

    The log is showing, you are using a wrong domain name.

  24. How to configure iSoftphone on MAC

    in VoIP Phones

    Posted

    i changed the configuration as you described, however the iSoftPhone is not possible to register. After i checked the SIP log from the iSoftPhone it seems that it is a problm with the certificate. See following log information:

     

    eXosip: Couldn't read CA list

    New binding with 15.137.40.40

    eXosip: Couldn't read CA list

    Failed to verify remote certificate

    Message sent:

    REGISTER sip:15.137.40.40 SIP/2.0

    Via: SIP/2.0/TLS 15.137.40.20:5061;rport;branch=z9hG4bK1009892605

    From: <sip:55@15.137.40.40>;tag=1555775356

    To: <sip:55@15.137.40.40>

    Call-ID: 575753453

    CSeq: 1 REGISTER

    Contact: <sip:55@15.137.40.20:5061;transport=TLS;line=1cd5977bcaeb059>

    Max-Forwards: 70

    User-Agent: iSoftPhone 2.6060

    Expires: 1800

    Supported: 100rel

    Supported: path

    Content-Length: 0

     

    (to dest=15.137.40.40:5061)

    cb_transport_error (id=1)

    cb_nict_kill_transaction (id=1)

     

    Any idea what to do next?

    Use udp port 5060

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