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tobymac

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Posts posted by tobymac

  5. 5.2.5

    in Announcements

    Posted

    Hi all,

     

    Just got a strange issue after upgrading to 5.2.5 regarding the "Hold" function.

    If a person calls you and you press the "Hold" button person can hear the moh music but if you press again the "Hold" you only hear static noise.

    Environment: Win7 machine with snomone 5.2.5 and snow 821 phones running latest firmware with separate PoE switch. One phone running latest beta firmware and has the same issue.

    System was working fine before the update.

    Any thoughts?

    Thanks.

     

    Best regards,

  7. Yealink T46G and distinctive ringtones

    in Plug and Play

    Posted

    Hi all

    Here is my setup. SnomOne as the pbx software and a few snom phones. We bought a Yealink T46G for testing. We have distinctive ringtones for sale, IT etc. Snom phones work OK but the Yealink doesn't. Is there a setting that needs to be done on the SnomOne pbx ringtones files or in the yealink cfg?
    I've managed to auto provision the phone from the SnomOne so the phone is supported by the SnomOne pbx software.
    Thanks!
    Kind regards

  8. Snom 821 transfer issue

    in snom Phones

    Posted

    Hello

    Here is the scenario. Caller A calls caller B and asks to be transferred to caller C. When caller B wants to transfer A to C he receives another call from caller D. So if caller B doesn't pay attention the last call that he received (is this case from caller D) becomes the active one. So instead of transferring caller A he will transfer caller D to C. Is there any option so caller A remains the last one? We looked at the wiki and normally the oldest call is the one being transferred by default and in our case it's the latest.
    Thank you!
    Kind regards

    This is my problem which I've posted also on the SNOM forum.

    Here are the replies:

    1.You may wish to check your setting "always_show_active_call"

    2.This feature is somewhat new, so it is advised to ensure the phone is on the latest firmware and has been 'reset' to factory defaults to ensure the values of the former setting configuration do not reside in the phone after update.

    Thanks for your reply. I did a factory reset on all our phones last week but didn't test this yet. So probably this has been the issue.

    Thanks again!

    Best regards,

    I've tested but no luck. Still the same issue. Where do I need to specify the syntax? In SnomOne/ Customise/ Templates/ Phone PNP / snom_820_phone.xml ?

    I added this syntax: <always_show_active_call perm="PERMISSIONFLAG">on</always_show_active_call>

    Is this ok?

    Thanks!

    Best regards,

    3.The setting can be set in the provisioning file.

    Or send an HTTP GET to the phone manually:

    http:// <PhoneIP> /dummy.htm?settings=save&always_show_active_call=on

    However, please note that this setting is in the latest firmware version, as specified in the wiki link.

    Yes I've read that. But is strange though. I'll try to send the HTTP GET.

    Thanks!

    I've sent the HTTP GET but still not working. Any other solution?

    Thanks!

    Kind regards

    4.This may be do to a Button Profile with the Snom ONE and it might be suggested to extend this inquiry to the http://forum.snomone.com threads.

    I cannot reproduce the issue with my snom, yet I am not using the Button Profiles or PnP feature on our Snom ONE.

     

     

    So I need your help now.

    Thanks!

     

    Best regards

  10. snom 821 auto provisioning

    in General Setup

    Posted

    :wacko: Can you check the generated folder on the PBX if that links was generated by the PBX? It should not. Actually all files should end with .xml, and usually the link is snom_3xx_fw.xml. Also check if you have any leftovers in webpages or html directories.

    Hi Vodia

     

    I've checked the "webpages" and "html" folders and emptied them. Still no success :(

    Any other ideas? Thanks!

  11. snom 821 auto provisioning

    in General Setup

    Posted

    Last part of the phone's log. Maybe this helps:

     

     

    9/1/2014 12:10:42 [NOTICE] PHN: Fetching FW URL: https://192.168.1.5:443/prov/snom821-firmware.htm
    9/1/2014 12:10:42 [NOTICE] PHN: Fetching URL: https://192.168.1.5:443/prov/snom821-firmware.htm
    9/1/2014 12:10:42 [ERROR ] PHN: Warning: Certificate verification omitted. TLS Server authentication is switched off!
    9/1/2014 16:45:34 [NOTICE] PHN: TPL: Socket 35 idle/connect timeout
    9/1/2014 16:45:34 [NOTICE] PHN: TPL: Socket 36 idle/connect timeout
    9/1/2014 16:45:34 [NOTICE] PHN: TPL: Socket 37 idle/connect timeout
    9/1/2014 16:45:34 [NOTICE] PHN: TPL: Socket 38 idle/connect timeout
    9/1/2014 16:45:34 [NOTICE] PHN: TPL: Socket 33 idle/connect timeout
    9/1/2014 16:45:34 [NOTICE] PHN: TPL: Socket 34 idle/connect timeout

  14. snom 821 auto provisioning

    in General Setup

    Posted

    The phone was factory reset. The phone is inside LAN. It's also bind to the MAC. I haven't touched any settings.

    So this is what I did. I did a factory reset on a WORKING phone. It's one of my colleagues phone. I wanted to see if it will auto provision. But it's not.

  18. Change Linux version for Windows version

    in Web Interface

    Posted

    I still don't get the point what you are trying to achieve. Do you want to move your snom ONE mini installation to a Windows-based computer? If yes, then the easiest way to do this is to (1) install a new snom ONE on Windows, (2) make a backup of the snom ONE mini and then (3) restore the backup on the Windows computer. In the LInux world, the easiest is to use tar; however on your Windows computer you must then install a tool that understands the file format.

     

    Hi snomONE

     

    Sorry for writing hear but I think there is no point of opening another topic. I've followed your steps but it seems that not all the information from the database from the ONE mini is transferred to the snom ONE windows. Can you give me a hint or something? Thank you very much. Cristian

    My database is about 80MB by the way.

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